Lead Digital Product Manager – Outbound & Branch
About The Position
Wells Fargo is seeking a Lead Digital Product Manager in Marketing Products and Execution. In this role, you will lead the development and execution of complex digital business plans, programs, and initiatives with broad enterprise impact. You will act as a key participant in large-scale planning, review and analyze complex digital strategy for product/functionality/experience areas, and influence digital strategy for the business line. This requires in-depth evaluation of multiple factors, including intangibles or unprecedented factors, and making decisions with a strong understanding of the business, policies, procedures, and compliance requirements. You will lead a broad team of digital professionals to meet deliverables and drive new initiatives, and strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals. You may also lead projects, teams, or serve as a peer mentor.
Requirements
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice To Haves
- Strong experience with Pega CDH (NBA, arbitration, engagement policies, real-time decisioning)
- Proven decisioning architecture design across inbound, outbound, and branch channels
- Experience with CEE or similar customer engagement platforms
- Demonstrated technical leadership in solution design and architecture
- Solid knowledge of omni-channel marketing and personalization, preferably in financial services
Responsibilities
- Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
- Act as key participant in large-scale planning
- Review and analyze complex digital strategy for product/functionality/experience area
- Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
- Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
- Lead a broad team of digital professionals to meet deliverables and drive new initiatives
- Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
- Potentially lead projects, teams or serve as a peer mentor
Benefits
- Equal Opportunity Employer
- Drug free workplace
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
