Lead DevOps Engineer

Tulip Interfaces • Somerville, MA

11d • $150,000 - $190,000 • Hybrid

About The Position

Tulip, a leader in AI-native frontline operations, is seeking a Lead DevOps Engineer to join their team. This role is crucial for equipping the workforce with composable, connected apps to improve quality, efficiency, and traceability. Tulip's no-code platform, powered by embedded AI, is transforming industrial environments. The company, a spinoff from MIT, is headquartered in Somerville, MA, and has received recognition as a World Economic Forum Global Innovator, a Deloitte Technology Fast award winner, and has been named one of Energage's Top Workplaces USA and Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

Requirements

• 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale
• Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant
• Proven experience mentoring and coaching engineers — whether formally or informally — and a genuine interest in developing the people around you
• Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT)
• Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment
• Comfort driving team rituals — sprint planning, standups, retrospectives — and contributing to a high-performing team culture
• Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash)
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
• United States Citizenship

Nice To Haves

• Candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship, you will not be considered for the position.

Responsibilities

• Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia
• Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally
• Contribute to and help shape the infrastructure technical roadmap in partnership with engineering leadership
• Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle
• Build automation tooling and internal systems that reduce operational toil and increase developer velocity and bring the team along in building and owning them
• Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing
• Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis
• Mentor and coach junior and mid-level engineers through code reviews, pairing sessions, and regular technical guidance
• Serve as a close partner to application engineering teams throughout the SDLC, providing infrastructure guidance and support
• Participate in the on-call rotation and help establish on-call best practices that scale as the team grows

Benefits

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

What This Job Offers

• Job Type: Full-time
• Career Level: Senior