Lead Developer IV - Contact Center

Indotronix International Corporation • Chicago, IL

1d • Hybrid

About The Position

Join a forward-thinking team as a Lead Developer IV driving innovative contact center solutions for a dynamic enterprise. This hybrid position, based in Chicago, offers the opportunity to architect and implement cutting-edge integrations and modernizations using the latest technologies. You’ll lead cloud migration initiatives, shape technology direction, and mentor a talented team in an Agile/Scrum environment—perfect for seasoned developers seeking both technical challenge and leadership growth.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field
• 8+ years of senior-level experience in web application and integration development
• Mastery of HTML5, CSS3, JavaScript, and JS frameworks (jQuery, Angular, Ember)
• Advanced skills in object-oriented programming (.NET/C#, Java, PHP, Ruby)
• Proficiency with REST APIs, AJAX, XML, JSON, and MVC frameworks
• Experience with AWS cloud services and cloud-native architecture
• Expertise in responsive design, mobile interfaces, and cross-browser solutions
• Deep knowledge of SQL, relational database modeling, and advanced queries
• Experience with source control systems like Git, SVN, or TFS
• Strong team leadership capabilities in Agile/Scrum environments

Nice To Haves

• Experience with workforce management and HR systems integrations
• Knowledge of data warehouse and analytics platform architectures
• Familiarity with Adobe Photoshop and graphic editing tools
• Prior experience with IIS and Apache web server configuration

Responsibilities

• Design and implement enterprise integration solutions leveraging APIs, middleware, event-driven architectures, and cloud-native services
• Architect seamless data flows and integrations between contact center platforms, workforce management systems, HR applications, reporting tools, data warehouses, and analytics platforms
• Lead cloud migration and modernization projects for operational applications and reporting platforms
• Develop highly responsive web applications and sites with engaging, mobile-friendly user experiences
• Ensure cross-browser compatibility, page optimization, and SEO best practices
• Guide and enforce industry standards and governance for web applications
• Collaborate closely with Quality Assurance teams to deliver high-quality, tested solutions
• Analyze benefits of IT solutions and contribute to technology roadmap decisions
• Stay abreast of emerging web and integration technologies, sharing knowledge with your team
• Supervise and mentor staff, including participation in recruitment and performance reviews

Benefits

• Career growth through leadership opportunities and exposure to cutting-edge enterprise technologies
• Collaborative, innovative hybrid work environment
• Professional development and ongoing learning encouraged
• Competitive compensation and project diversity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior