Lead Detailer

Rv Direct•Sandy, OR

About The Position

The Lead Detailer oversees day-to-day detail shop operations, guiding and supporting the detail team while performing interior and exterior cleaning services that meet company specifications. The role sets the standard for quality, helps train and coordinate the team, and ensures reconditioning goals and delivery timelines are met. The Lead Detailer leads and coordinates the daily work of the detail team and provides training, guidance, and quality-control feedback. The position does not include hiring, firing, or formal performance-review authority unless otherwise assigned by management. The role communicates with the Detail Manager about scheduling, staffing needs, and unit status, and maintains a clean, safe work environment. Work takes place outdoors in varying weather and around moving vehicles, forklifts, and cleaning chemicals. Duties involve extended physical activity, handling detailing tools and materials, and may include working atop unit rooftops or reaching them by scaffolding or ladder. Appropriate personal protective equipment for chemical use, including a respirator and safety glasses, will be provided. Salary is $40,000–$65,000 per year.

Requirements

Detaling experience is required in RV, automotive, marine, or a similar setting, including comfort washing, waxing, and detailing new and used vehicles or units.
A valid driver's license and clean, insurable driving record are required.
Ability to work in all weather elements.
Meticulous attention to detail and high quality standards.
Strong communication and team-leadership skills.
Ability to uphold company values and contribute to a positive culture and work environment.
Self-directed, with the ability to manage priorities with minimal supervision.
Demonstrated history of reliable attendance.
Ability to meet physical demands, including walking, crouching, stooping, bending, standing for extended periods, and potentially working atop unit rooftops or accessing rooftops via scaffolding or ladder.
Ability to maintain safe working conditions by following company safety policies and procedures.

Nice To Haves

High school diploma or equivalent preferred.
Prior experience leading, training, or supervising a team is strongly preferred.
Buffing, waxing, and polishing experience is very important and strongly preferred, though not strictly required for the right leader; training may be provided to a strong candidate with the other qualifications.

Responsibilities

Lead, coordinate, and prioritize the detail team's daily workflow to meet reconditioning goals and delivery deadlines.
Train, mentor, and support detailers; help onboard new team members and reinforce established detail procedures.
Inspect completed units for quality and coach team members on necessary corrections.
Clean RVs, travel trailers, and other large vehicles inside and out, including washing, vacuuming, steaming, and deodorizing interiors.
Apply waxes, polishes, and protective agents; operate buffers and polishers on units requiring paint correction or restoration.
Operate carpet shampooers, pressure washers, chemical mixing stations, standers, and other detailing equipment.
Communicate with the Detail Manager about scheduling, staffing needs, and unit status.
Create and maintain a clean and safe work environment.
Report damage found or caused to management.
Maintain the dealership's standard of excellence in quality and service.
Notify management of equipment in need of repair.
Perform other miscellaneous duties as assigned.
Adhere to company safety policies and procedures.
Lead and coordinate the daily work of the detail team, providing training, guidance, and quality-control feedback.