Lead Deputy Recorder

King County•Seattle, WA

5d•Onsite

About The Position

This position is only open to current King County employees. As the Lead Deputy Recorder, you’ll be the driving force behind daily operations, guiding staff, ensuring legal compliance, and keeping critical services like document recording, excise tax collection, and marriage licensing running flawlessly. If you thrive in a fast-paced, service-focused environment, this role puts you at the center of RALS’ mission to support the community with excellence and integrity. The Records and Licensing Services Division (RALS) is a division of the Department of Executive Services. RALS operates within a statutory framework that is prescribed by state law and county code. Many of the services administered by the division are mandated by state law, and are provided in King County on a regional basis across jurisdictional boundaries. RALS also provides certain local services to unincorporated King County and by contract with many local municipalities throughout King County. In addition, RALS is responsible for providing internal services that are necessary for purposes of business efficiency and meeting various legal responsibilities. RALS is responsible for: Recording documents related to real property sales and other transactions and making them accessible for members of the public, businesses, and other government agencies Collecting and dispersing real estate excise tax payments on the conveyance of real property in King County Providing licensing and information services and promoting public safety by administering and enforcing vehicle and vessel licensing and taxi and transportation network company (TNC) regulations Providing internal mail services and physical and electronic records management services to all county agencies Providing animal care and control services for the protection of property, human health, and safety and promoting responsible pet ownership and animal welfare through education and licensing programs via public and private sector partnerships RALS is committed to service excellence and building an enduring legacy through continuous improvement. RALS uses Lean practices to improve our operations, programs, public and internal services, and employee safety. We accomplish this through an equity lens, creating a learning environment, and employee engagement.

Requirements

Proficient with the recording of documents and maps, collection of excise tax, and administration of marriage licensing services
Knowledge and experience working with the Landmark document recording system
Demonstrated leadership skills and abilities
Able to interpret and apply rules, regulations, codes, laws, policies, procedures and ordinances of work and ability to train others to do so in their work as relevant to document and map recording, excise tax collection and marriage licensing
Proficient with efficient and accurate data entry tasks and the ability to build this proficiency in others
Ability to recognize the need for, write, train others, and ensure quality of standard work and procedures

Nice To Haves

Established working relationships with state agencies such as Department of Revenue (DOR), Department of Health (DOH), Department of Natural Resources (DNR), etc. for Recorders Office purposes
Established working relationships with internal/external customers such as King County Assessors, Treasury, title companies, municipalities, etc. for Recorder’s Office purposes
Proven skills and abilities with continuous improvement

Responsibilities

Ensure document and map recording, excise tax collection, and marriage licensing services are completed within legal timeframes and requirements
Provide front-line leadership for the Recorder’s Office staff
Plan daily work and ensure completion and accuracy of all tasks
Record documents and maps, provide marriage licensing services, collect taxes, and provide exceptional customer service
Support team with completion of all daily work
Implement, model, and ensure adherence to standards and expectations
Build training and ensure compliance with local, county, state, and federal codes, laws and/or policies
Provide timely and specific feedback, coaching, support and direction to the workgroup including other leads, supervisors, and management
Develop staff to meet or exceed expectations with data entry, accuracy, customer service, and other skills utilized to be successful in their role
Liaise between staff, leadership, internal/external agencies and customers to ensure strong communication, compliance, collaboration, and provide expected levels of service
Utilize leadership skills to provide training, set expectations, give feedback, and address occasional unsatisfactory performance with your team
Build in depth knowledge of your primary and secondary work discipline while maintaining knowledge and skills for all recorders work disciplines
Build procedures, standard work, protocols, and expectations that ensure legal compliance for the team and RALS
Build professional expertise and work with leadership on legislative interpretations and impacts to King Counties front-line staff
Other duties and responsibilities as assigned