Lead Deputy Court Clerk – “Family Unit”

Kenosha County • Kenosha, WI

4d • Onsite

About The Position

Kenosha County Circuit Court is accepting internal applications for a Lead Deputy Court Clerk – “Family Unit”. Working under the direction of the Clerk of Court and assigned supervisor, this position will provide administrative support for the operations of the court by assisting management in ensuring proper training of staff, process improvements, correct court record management, and support employees in enhancing program knowledge. This Lead position will be assigned to the Family Unit of the Circuit Court. This is an advanced level leadership position in the Circuit Court. Under general supervision, this position will assist Deputy Court Clerks and Deputy Court Clerks Senior in training and using efficient methods to enhance case management and customer service. The Lead Deputy Court Clerk will assist the Court Services Manager, the Fiscal Services Manager, and the Clerk of Court to ensure statutory requirements of the Clerk’s office are met, while optimizing efficiencies and training opportunity of court staff responsibly. This position will assist in training new and existing Deputy Court Clerks on processes relating to the unit specified above. The Lead Deputy Court Clerk will provide ongoing updates and suggestions to management relating to service improvements, performance improvements, and Deputy Court Clerk development. The Lead Deputy Court Clerk must be able to understand implications of meeting the requirements for proper court record management, be able to assess and monitor training needs of unit staff, assist with training, develop and maintain reference and training materials, and review generated reports for trends.

Requirements

• Knowledge of legal terminology and court procedures
• Knowledge of CCAP database
• Knowledge of court related financial duties
• Knowledge of court recordkeeping policies
• Ability to perform a variety of duties, often changing from one task to another
• Ability to handle multiple procedural processes simultaneously
• Ability to provide quality customer service
• Ability to type accurately and efficiently
• Ability to follow schedules and deadlines
• Ability to follow oral and written instructions
• Ability to maintain confidential information regarding court records and proceedings, as well as personal identifying information
• Ability to operate a variety of office equipment including a computer, calculator, scanner, telephone, and fax machine
• Ability to be professional and courteous
• Ability to work respectfully in a diverse and inclusive environment
• Ability to write clear and concise training materials and draft documents
• Ability to evaluate court record case management processes
• Ability to exercise critical thinking and problem solving techniques with effective time management and prioritization
• Ability to efficiently use the CCAP database, Microsoft Word, Excel and Outlook
• Ability to understand and apply Kenosha County Circuit Court rules and court procedures
• Ability to effectively use legal terminology and understand legal documents
• Ability to adhere to strict confidential guidelines
• Ability to thrive in a fast-paced environment
• Skill in customer service
• Skill in organization and record keeping
• Skill in following oral and written instructions
• High school diploma or GED equivalent
• Post-secondary education relative to office or clerical skills
• Minimum two years of experience in Circuit Court Family Unit
• Ability to become and maintain a Notary Public in Wisconsin
• Ability to work overtime as required
• Professional attire and demeanor

Responsibilities

• Uses state and county policies and reports to provide record and financial case management assistance to the assigned unit staff
• Timely and accurate indexing, filing and scanning of court documents
• Processes payments, issues receipts and completes account and data entry duties
• Ensures unit staff are compliant with Model Court Recordkeeping procedures
• In coordination with management, assists with training and development of unit staff
• Continuously monitors the training needs of unit staff and provides support as it related to Court policies and processes
• Must be flexible with work assignments within the unit
• Collaborates on proper caseload management with court staff
• Represents the Clerk of Court’s office at state or local meetings
• Prepares and reviews reports associated with caseload management as needed by management
• Prepares and disseminates calendars
• Works directly with management to create efficiencies that enhance day-to-day operations and customer service
• Performs all duties associated with a Deputy Court Clerk within unit
• Serves as liaison to stakeholders, including law enforcement, litigants, attorneys and service providers
• Maintains electronic court files
• Prepares documents and follows procedures in accordance with statutory time limits
• Explains court procedures, processes, rules, and requirements without providing legal advice
• Performs financial transactions
• Performs other duties as assigned or required

Benefits

• Health, dental and vision insurance effective first of month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Paid Volunteer Time
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED