Lead Deployment Engineer - Public Sector - Federal

Celonis • Washington, DC

15h • $162,000 - $191,000 • Hybrid

About The Position

Celonis is seeking a Lead Deployment Engineer for the Public Sector, specifically Federal. This role is part of Celonis Services, the delivery engine responsible for achieving measurable business outcomes for customers using the Celonis platform. In the AI era, this role focuses on understanding customer problems, designing AI-augmented solutions, and quantifying value delivered. The Lead Deployment Engineer will spearhead the hands-on implementation of Celonis solutions, leveraging AI-augmented workflows and directing AI agents like Apollo to build data models, generate analyses, and configure solutions. The focus is on validating AI outputs, adapting to customer context, and ensuring business relevance, rather than manual building. The role generates value by understanding customer businesses, translating needs into technical specifications, and ensuring measurable impact.

Requirements

• 7+ years in Management or IT consulting, data/solution consulting, or process improvement consulting within software vendors, consulting firms, or system integrators.
• Ability to build and configure solutions on the Celonis platform, including data modeling, process analysis, KPI definition, and automation.
• Proficiency in PQL, SQL, and Python.
• Comfort working with AI-assisted development tools (e.g., Claude Code, Codex, Cursor, etc.).
• Ability to write clear specifications, evaluate AI-generated outputs, and iterate effectively.
• Strong understanding /deep expertise (based on seniority level) of enterprise business processes and financial metrics.
• Knowledge of standard ERPs (SAP, Oracle) and process areas (Inventory Management, Order to Cash, Procure to Pay, Accounts Payable) is a strong plus.
• Ability to steer customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes in the face of adversity and ambiguity.
• Comfortable working with both technical and business audiences.
• Excellent problem-solving skills with a value-driven orientation.
• Ability to translate business requirements into technical solutions and quantify business impact.
• Willingness to continuously develop expertise through experimentation.
• Comfort with ambiguity and evolving tools.
• Bachelor’s or Master’s in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
• Fluency in English required.
• Willingness to travel to customer location up to 50%, according to customer requirement and project delivery phases.

Nice To Haves

• Experience with prompt engineering or context engineering is a strong plus.
• Additional languages are a plus.

Responsibilities

• Conduct business discovery workshops to translate customers’ strategic objectives into high-impact Celonis use cases.
• Collaborate with the customer’s IT and business stakeholders to define project scope, data requirements, and success criteria.
• Ensure data connectivity and extraction pipelines are properly configured, working with specialist resources if required.
• Direct AI deployment agents (Apollo) to build data models, process analyses, KPIs, and dashboards - writing clear specifications and validating agent outputs against business requirements.
• Build and configure Celonis solutions across the platform: Process Intelligence Graph, data transformations, process analysis, operational solutions, and AI-powered insights.
• Identify process inefficiencies and root causes using Celonis technology, always in close collaboration with the customer.
• Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context - applying domain knowledge where the AI cannot.
• Lead value creation workshops and define measures to improve process inefficiencies.
• Define and build KPIs measuring the customer’s success and quantify business impact.
• Design and build operational solutions to drive value, adoption and improve process conformance.
• Enable key customer users to use and extend the solution independently, setting the foundation for long-term adoption.
• Manage project outcomes against timelines, scope, and customer expectations.
• Train and demonstrate to customer users, guiding them on the path to sustained value.
• Document solution design decisions and configurations for future reference and handoff.
• Develop and maintain deep expertise in one or more process domains (e.g., Supply Chain, Order to Cash, Procure to Pay, IT Service Management) or industry verticals.
• Translate domain knowledge into scalable solution patterns, reference architectures, and best practices that the broader team can leverage.
• Proactively identify and standardize high-value use cases within your domain, collaborating with Product and Business Apps teams to shape the platform roadmap.

Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants.
• 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers.
• Unlimited PTO (in applicable regions) and generous PTO globally.
• Flexible hybrid work model.
• 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks".
• Paid time off to volunteer for community and environmental causes.
• Paid time off for Inclusion Days.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior