Lead Deployment Architect - AI

CelonisNew York, NY
$162,000 - $191,000Hybrid

About The Position

Celonis is seeking a Lead Deployment Architect - AI, a senior technical authority responsible for designing, architecting, and delivering Celonis solutions across a portfolio of strategic customer engagements. This role operates at the intersection of deep platform expertise, domain knowledge, and customer strategy, bridging pre-sales and post-sales to ensure successful delivery and customer outcomes. The Lead Deployment Architect will define architectural standards, design end-to-end solution strategies, and ensure effective deployment of AI-augmented workflows at scale. They will also play a key role in practice development, mentoring other engineers, contributing to hiring, and feeding customer insights back into product development.

Requirements

  • 8+ years in technical consulting, solution architecture, or delivery leadership within enterprise software, consulting firms, or system integrators.
  • At least 3 years in a senior or lead technical role with multi-stakeholder responsibility in large-scale projects at tier-1 organizations (e.g. digital twin implementations, global AI transformations, near-real-time data pipelines, etc.).
  • Proven ability to design complex, multi-component solutions that span data integration, process intelligence, automation, and AI, while remaining grounded in the “so-what” of a customer’s process.
  • Deep understanding of enterprise architecture patterns and trade-offs.
  • Expert-level knowledge of the Celonis platform, including the Process Intelligence Graph, data modeling, advanced PQL, automation and orchestration engine, and AI modules.
  • Ability to push the platform’s boundaries via a working knowledge of Python.
  • Demonstrated ability to design AI-augmented delivery workflows leveraging frontier tooling (e.g., Claude Code, Codex, Cursor, etc.).
  • Experience with context engineering, multi-agent system design, or AI validation at scale.
  • Ability to define how AI should be used, not just use it.
  • Deep knowledge in at least one major process domain or industry vertical.
  • Ability to translate domain expertise into scalable solution patterns and credible customer advisory.
  • Track record of building trusted advisor relationships with VP and C-level stakeholders.
  • Ability to present transformation strategies, defend architectural decisions, and navigate complex organizational dynamics.
  • Demonstrated experience navigating complex IT landscapes and communicating technical trade-offs to senior leadership.
  • Exceptional ability to translate between technical and business audiences.
  • Experience leading workshops, design sessions, and strategic reviews with senior stakeholders.
  • Demonstrated ability to raise the performance of teams around you.
  • Experience mentoring technical staff, setting quality standards, and contributing to organizational capability development.
  • Bachelor’s or Master’s in Computer Science, Engineering, Technology Management, Business Informatics, or a comparable field.
  • Fluency in English required.

Nice To Haves

  • Additional languages are a plus.

Responsibilities

  • Support Services scoping in pre-sales, ensuring the right Services are positioned in line with the Celonis solution architecture proposed.
  • Design end-to-end Celonis solution architectures for complex enterprise deployments, spanning multiple process areas, business units, and geographies.
  • Define the technical blueprint for how the Celonis platform integrates with customer systems, data strategies, and transformation goals.
  • Design secure, scalable architectures tailored to complex enterprise requirements, optimizing for long-term usage growth and high concurrency.
  • Make architectural trade-off decisions: build vs. configure, custom vs. standard, phased vs. big-bang - with clear rationale tied to customer outcomes.
  • Own solution quality & outcome delivery across engagements, conducting design reviews, and ensuring delivery teams follow architectural standards.
  • Design how AI deployment agents (Apollo) should be used across complex, multi-workstream engagements, defining agent workflows, validation checkpoints, and quality gates.
  • Develop reusable specifications, templates, and patterns that enable Deployment Engineers to direct AI agents more effectively.
  • Pioneer new delivery approaches that leverage AI to compress timelines, improve quality, or unlock use cases that were previously impractical.
  • Set standards for AI output validation, ensuring the organization maintains quality as delivery accelerates.
  • Serve as the senior technical advisor to strategic customers, building trusted relationships with VP and C-level stakeholders.
  • Translate customer business challenges into Celonis platform strategies, identifying high-impact use cases and defining success metrics.
  • Support pre-sales by providing technical credibility in complex deals, validating solution feasibility, and shaping project scope.
  • Guide customers through their Process Intelligence maturity journey, advising on platform expansion, AI readiness, and organizational change.
  • Leverage the broader ecosystem of Celonis experts to remove potential blockers in customer engagements.
  • Establish deep, technical advisor relationships with customer stakeholders (Lead Data Engineers and Architects, Head of Data Intelligence, Head of Business Transformation) to provide technical reassurance and maintain "Expert-to-Expert" alignment during the course of the deployment.
  • Work together with Deployment Engineers on delivery projects to implement the most complex and cutting edge use cases for our customers.
  • Stay on top of the newest technologies Celonis has to offer and own the implementation of early stage products for our customers, ensuring close feedback cycles with Product & Engineering.
  • Review Solution(s) Blueprint to ensure quality, scalability and production readiness of business critical and operational use cases.
  • Develop and maintain deep expertise in one or more process domains (e.g., Supply Chain, Order to Cash, Procure to Pay, IT Service Management) or industry verticals.
  • Translate domain knowledge into scalable solution patterns, reference architectures, and best practices that the broader team can leverage.
  • Proactively identify and standardize high-value use cases within your domain in collaboration with the Deployment Engineer, collaborating with Product and Business Apps teams to shape the platform roadmap.
  • Work in close collaboration with Deployment Engineers, to provide technical guidance, to conduct code and design reviews, and to help them develop toward senior roles.
  • Contribute to hiring: define what great looks like for the Deployment job family, conduct interviews, and calibrate candidate assessments.
  • Share knowledge across the organization through internal enablement sessions, documentation, and community of practice leadership.
  • Ensure the link with Product & Engineering to feed customer insights and field experience back into platform development, and to influence the platform roadmap.

Benefits

  • Restricted Stock Units (RSUs)
  • Merit-based refresh grants
  • 24 weeks of fully paid leave for primary carers
  • 12 weeks of fully paid leave for supporting carers
  • Unlimited PTO (in applicable regions)
  • Generous PTO globally
  • Flexible hybrid work model
  • 70-20-10 learning framework
  • Mentorship programs
  • Access to a dedicated learning platform
  • Subsidized Wellhub memberships
  • Mental health counseling
  • Dedicated "Wellness Weeks"
  • Paid time off to volunteer for community and environmental causes
  • Inclusion Think Tank
  • Annual Inclusion Days
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