Lead Day Porter

Salute Inc. • Sparks, NV

18d • Onsite

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Lead Day Porter to join our team and drive our relationships with hyperscale clients to new heights.

The Lead Day Porter is responsible for managing a team of ten or more employees while ensuring the facility remains in pristine, "mission-critical" condition. You will act as the bridge between field staff and client leadership, overseeing shift scheduling, quality assurance (QA/QC), and safety compliance. While this is a supervisory role, the Lead Day Porter must be "well-versed in the trenches," able to train staff on cleaning protocols and fill in for subordinates when necessary.

Requirements

• High School Diploma or equivalent (GED) required.
• Must be 18 years of age or older and pass all required background checks
• Minimum 2 years' experience in a supervisory role (janitorial, facility services, or data center environments preferred).
• Advanced knowledge of commercial cleaning methods, tools, and equipment.
• Strong Leadership: Proven ability to delegate tasks, translate leadership vision to field staff, and manage a diverse team.
• Communication: Excellent written and oral communication skills for client-facing interactions.
• Technical Proficiency: Adept at using the Microsoft Office Suite (Excel, Outlook) Proficiency with computers, tablets, and work order systems.
• Soft Skills: Customer service focus; strong leadership; attention to detail; organizational and time management skills; effective communication; problem-solving ability; reliability; and professionalism.

Nice To Haves

• Previous high-end Customer Service experience.
• Hands-on experience with working safely around sensitive electronics and maintaining high-cleanliness with mission-critical operations or data center environments.
• Experience completing administrative tasks including daily reports, checklists, and staffing schedules.
• Knowledge of Industrial cleaning equipment, proper chemical handling, dilution, labeling, and Safety Data Sheets (SDS).
• Understanding of OSHA safety standards, PPE requirements, and safe work practices.

Responsibilities

• Manage a team of up to 10 (possibly more) porters; responsible for performance reviews, disciplinary reports, and fostering strong team culture.
• Develop shift schedules, resolve conflicts, and track labor costs. Manage timesheet approvals and discrepancy tracking.
• Act as the primary operational contact for data center clients. Establish strong rapport and provide professional, error-free reporting on facility status.
• Perform unscheduled spot checks and formal QA/QC audits to ensure all cleaning and maintenance tasks meet "hyperscale" standards.
• Utilize Microsoft Office and facility systems to initiate, track, and close "Work Requests" (WR) and maintenance tickets.
• Responsible for AHA, THA, MOPs, and SOPs. Ensure team compliance with EHS standards and perform safety spot checks.
• Oversee and perform the cleaning of floors (sweeping, mopping, scrubbing, vacuuming) and surfaces using approved chemical cleaners and equipment.
• Manage the stripping, sealing, and polishing of floors and the cleaning of interior partition glass/mirrors.
• Monitor inventory levels, requisition supplies, and ensure the janitor’s closet is neat and equipment is in good working order.
• Coordinate the arrangement of tables, chairs, and decorations for facility events.
• Monitor building security by ensuring doors are locked post-operation and checking for electrical hazards.

Benefits

• 8 company-paid holidays
• 2 floating holidays
• PTO
• Medical, Dental, and Vision insurance
• Employee Assistance Program
• 401(K) with immediate 100% vesting
• 3% employer match on 401(K)
• 50% match on the next 2% of 401(K)
• HSA
• mental health resources
• gym discounts
• Discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED