Lead Data Security Operations Engineer
About The Position
This position supports the tools that make up JLL’s enterprise data security program. The engineer works closely with endpoint security engineering, cyber defense, and insider risk operations to maintain the data security toolset, prevent disruption to end users, and enhance capabilities for internal customers. The role includes first-tier support, troubleshooting, platform operations and management, vendor coordination, and documentation. The position is remote in Chicago, Illinois. It does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.
Requirements
- At least 3 years of experience with CASB/SASE solutions.
- At least 3 years of experience with DLP solutions.
- At least 3 years of experience with EDR/XDR/AV solutions.
- Ability to write scripts to automate tasks using Python, PowerShell, or Bash.
- Excellent problem-solving and troubleshooting skills, with strong attention to detail.
- Ability to troubleshoot potential issues with end users.
- Ability to troubleshoot both macOS and Windows.
- Ability to work independently with minimal supervision.
- Ability to learn new skills quickly.
- Excellent written and verbal communication skills.
- Desire to work in a diverse, collaborative, and driven professional environment.
- Must be authorized to work in the United States without sponsorship.
Nice To Haves
- Experience working with Netskope, Proofpoint, and/or CrowdStrike.
- Experience working with ServiceNow.
- Experience using Splunk to analyze logs, build dashboards and reports, and automate tasks.
- Experience working with Azure, AWS, or GCP.
- Experience using RegEx to craft DLP policies.
- Working knowledge of Active Directory.
- CISSP or CISM certification preferred, but not required.
- Bachelor’s or master’s degree preferred, but not required.
Responsibilities
- Support engineering teams by executing changes to data security tooling environments.
- Work with end users through a ticketing system and troubleshooting sessions to remediate potential issues or blocks caused by data security tooling.
- Serve as first-tier support for data security tooling issues.
- Serve as a point of contact with vendors and internal resources.
- Develop and maintain data security tooling documentation.
- Conduct daily operation and management of the data security platform, including event monitoring, reporting, and remediation.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
