Lead Data Center Technician

HVAC RNTL•Houston, GA

15h

About The Position

HVAC RNTL is seeking an experienced Lead Data Center Technician to independently lay out and install mission-critical data center equipment with little to no direction. The technician leads and supervises teams at customer job sites while performing equipment startup, testing, flushing, cleaning, maintenance, and repairs. The role involves frequent communication with Operations Managers, Sales staff, Project Managers, Service Coordinators, and customers, including direct customer communication during installations and startups. The position requires travel to data center sites and manufacturer locations for equipment training. When data center travel is not required, the technician works at a local HVACRNTL depot and performs tasks as needed. Work takes place in the field and at multiple customer sites, with exposure to operating mechanical equipment, noise, extreme weather, electrical hazards, and elevated work areas.

Requirements

High school diploma or equivalent.
Valid driver's license and good driving record.
Current OSHA 10 training or the ability to obtain OSHA 30 before performing data center work.
At least 5 years of experience in electrical maintenance, mechanical engineering, or a related field.
Electrical knowledge, such as that gained as an HVAC Journeyman, Boiler Operator, or Gas Installer.
Familiarity with manufacturing designs or schematics.
Strong problem-solving, critical-thinking, and analytical skills, with attention to detail.
Ability to prioritize and multitask, including balancing multiple varied duties.
Ability to train junior technicians.
Excellent customer service skills and a desire to exceed customer expectations.
Ability to work independently, with minimal supervision, and complete work correctly the first time.
Operating knowledge of Microsoft Office software and working proficiency with handheld computers such as smartphones or iPads.
Ability to work in diverse conditions, including mechanical equipment rooms with noisy operating equipment, extreme weather, high-voltage electrical hazards, and elevated heights.
Ability to climb, crawl, stoop, kneel, crouch, balance, and regularly lift or move up to 50 pounds and frequently lift or move up to 75 pounds.
Ability to read and comprehend simple instructions and short correspondence, write correspondence, and effectively present information in individual and small-group settings.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret graphs.
Ability to understand and carry out written, oral, or diagram-based instructions and address problems involving several concrete variables in standardized situations.
Mental stamina for problem-solving and prioritizing multiple tasks.
Ability to use a computer keyboard and reach with hands and arms; frequent standing, walking, and sitting; and continual climbing or balancing and stooping, kneeling, crouching, or crawling.
Vision abilities including close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
General knowledge of hydronic systems or willingness to learn.

Responsibilities

Independently lay out and install data center equipment with little to no direction.
Travel to data center sites and perform foreman and lead duties.
Start up data center equipment and complete related correspondence after startup.
Communicate with end-user customers about equipment installation and startup and answer their questions.
Perform depot maintenance, testing, and repairs, including work on liquid-cooled load banks and other data center equipment.
Troubleshoot equipment as a subject matter expert and ensure compliance with manufacturer upgrades.
Perform electrical troubleshooting while following lockout/tagout and personal protective equipment procedures.
Read wiring diagrams, identify components, and use a meter to verify input and output voltages.
Collect equipment data and provide feedback as needed.
Use equipment control panels to start and stop equipment, reset controls, and change setpoints.
Lead teams of installers and technicians across multiple data center applications.
Train current employees and new hires on equipment, and travel to manufacturer sites for equipment training.
Perform work at the local HVACRNTL depot when data center travel is not required.