Lead Data Analyst

Taskrabbit•San Francisco, CA

4h•Hybrid

About The Position

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week. Our team meets in our San Francisco office on Tuesdays & Wednesdays. About the Team: The Commercial Analytics team sits within the Marketplace Operations team and operates as the analytics partners across all the Commercial organization. Commercial Analytics exists to transform complex data and problems into clear, human, actionable intelligence that drives confident decision-making across Taskrabbit. Commercial Analytics partners with domain experts to generate proactive insights and use advanced analytics techniques to drive operational improvements and product-led decisions. We bring clarity in measurement, analysis, and execution to achieve Taskrabbit objectives. About the Role The Lead Data Analyst will lead all Supply-related Analytics priorities within our Tasker Operations vertical – acting as a subject matter expert and the primary analytical architect for Tasker growth, activation, and retention. You will solve high-level, often ambiguous challenges foundational to our supply dynamics. You will move beyond answering "what happened" to drive the "so what," acting as a critical link between Product, Operations, and Senior Leadership. Your work will directly support company OKRs, such as attracting top supply talent and preventing fulfillment crises before they impact customers. Join us in transforming lives, one task at a time.

Requirements

A BS/MS in economics, mathematics, statistics, or equivalent analytical experience
6-10 years using analytics to drive key business decisions across strategy, marketing, operations, and/or finance
Experience building data visualizations to inform business decisions (e.g., Looker, Tableau, Sigma, etc.)
Excellent verbal, presentation, and written communication skills and experience presenting to Directors+ and in larger company settings
6-8 years experience with SQL (windowing functions, CTEs, cross joins), with experience building base data models
Great attention to detail and quality and experience translating technical topics to non-technical audiences
A knack for working with cross-functional partners to reach the right solutions
An ownership mindset determined to get things done

Nice To Haves

Experience with Python, pandas, and data science packages
Experience presenting analyses and recommendations to C-level executives
Proficient in statistical techniques and concepts (regression, power analysis, clustering, etc.)
Technical understanding of data warehousing/data pipelining solutions and experience with tools like Airflow, dbt, and Snowflake
Experience managing business intelligence dashboarding solutions
Experience owning cross-functional data projects from end-to-end
Experience operating analytics for a two-sided marketplace and a global brand
Love collaborating together with a tight-knit team

Responsibilities

Build and implement supply defining analytical frameworks, such as Tasker acquisition, churn, and LTV, Tasker High Quality rate, Tasker Registration Funnel and measuring supply health across our operating metros
Own the end-to-end data model build and analysis of the Tasker journey, from registration funnel bottlenecks to helping Taskers reach their Nth tasks through data-driven analyses and partnering with the TaskerOps team
Drive direct revenue growth and increased Tasker fulfillment through rigorous data analysis, root cause analysis, and the design of targeted operational tests to improve fulfillment ratio
Lead cross-functional projects with Product, Engineering, and Operations to influence roadmaps and launch product tests that improve platform health.
Serve as a lead storyteller for the supply side of the business, translating technical jargon and complex data into actionable visualizations for Director+ groups
Partner with Data Engineering to define requirements for data pipelining and tracking that support supply-side initiatives, moving logic closer to base tables to ensure consistent, reliable metrics
Lead quarterly planning and work prioritization within Tasker Ops through detailed stakeholder feedback, and translation of effort-to-impact, and data storytelling to prioritize revenue driving initiatives
Operate as a Lead Analyst for the Commercial Analytics team, providing technical coaching, endorsing data best practices, and bring operational excellence to the team