Lead Cyber Security Consultant - West Coast, USA

Immersive

6d•$130,000 - $160,000•Remote

About The Position

Immersive One is the leading cyber resilience solution globally, and this role is crucial in showcasing its value and securing technical wins. Immersive Labs is positioned to future-proof organizations against cyber challenges, acting as a cyber proving ground for the AI enterprise. The Immersive One platform allows organizations to test the performance of people, AI-enabled workflows, cyber security teams, agents, and leaders under realistic pressure, enabling them to improve, benchmark, and report readiness. The platform is trusted by over 30% of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026. Immersive Labs helps major brands like Citi, Pfizer, Humana, and HSBC protect their revenues and brand reputations. Founded in 2017, Immersive Labs has grown to over 300 employees globally with significant funding and multiple 'Best Place to Work' awards.

Requirements

5+ years work experience in an information security practitioner or solution consulting role
Experience working in a pre-sales capacity
Extensive experience in client facing roles - consulted and presented to both C-level execs and technical stakeholders
Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
Authoritative knowledge of information security concepts, domains, compliances, and standards.
Engaging speaker and presenter, able to articulate value and discuss technical concepts in a jargon-free manner
Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc
Experience leading technical presentations for both technical and non-technical audiences across all levels

Nice To Haves

Experience within Customer Success would be highly desirable
Industry qualifications such as CISSP would be desirable but not essential to this role

Responsibilities

Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition
Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts
Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk
Partner with key customers to understand and help achieve their business, objectives, cybersecurity initiatives, and desired outcomes
Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach
Engage C-level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business Reviews
Leverage cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs
Drive adoption to maximize the value of the Immersive Labs Platform
Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
Support customers in operationalizing and incorporating Immersive One into their cybersecurity programs sustainably, leveraging platform metrics, custom reports and insights to bring attention to the value created along the journey.
Function as an escalation point and primary liaison between sales, product leadership and client accounts, including being the first sales team resource in answering questions related to service delivery within your accounts.
With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities.