Lead Customer Service Representative
About The Position
Absolute Electrical, Plumbing, Heating & Air has exciting opportunities for Customer Service Representatives. This position pays $21-24 per hour depending on experience with performance opportunity. We are looking for individuals for the following schedules: Monday - Friday 7:00am - 3:30pm or Monday - Friday 10:30am - 7:00pm. We are a locally operated company with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
Requirements
- Previous customer service experience
- Inbound call taking experience
- Strong attention to details and ability to multitask
- Conscientious, team player
- Honesty, integrity, quality craftsmanship and a good attitude
Nice To Haves
- Service Titan experience preferred but not required
Responsibilities
- Take inbound calls from new and existing customers and make them a lifelong customer of Absolute
- Outbound call membership holding customers for maintenance visits
- Communicate all promotions, sales and cross selling opportunities to customers
- Data entry of sensitive information
- General inbound customer service
Benefits
- Medical
- Prescription
- Dental
- Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
