Lead Customer Service Representative - Barks Dog Day Care
BEST FRIENDS PET CARE INC•Savannah, GA
•Onsite
About The Position
Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
Requirements
- Able to work evenings, weekends, and holidays
- 1-year customer service experience preferred
- Computer skills
- Timekeeping
- Excellent organizational skills
- Able to utilize multi-line phone
- Strong communication skills
- Able to lift 40 lbs.
- Able to stand for up to 8 hours a day
- Able to handle dogs on leashes
- Display professional manner at all times
Responsibilities
- Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions
- Answering and handling calls in a professional manner
- Maintaining cleanliness
- Scheduling
- File maintenance
- Data entry
Benefits
- Health, dental, vision, life insurance, STD/LTD, 401K with company matching
- ESOP - Employee Stock Ownership Plan (100% company paid)
- Paid vacation
- Pet supply and service discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
