Lead Customer Service Associate

Par Mar Stores • Hurricane, WV

8d • Onsite

About The Position

As a Lead Customer Service Associate, you will assist the Store Management Team and help ensure every shift operates smoothly. You will also support local store marketing to help achieve sales and profit goals, and help team members through performance and training initiatives.

The role provides leadership to the store and its employees and supports the Store Management Team in the successful and efficient operation of Par Mar Stores, including generating sales and profit growth.

Requirements

• A desire to succeed and grow with the company.
• Preferably at least one year of retail experience.
• Strong people-oriented leadership skills.
• Excellent communication skills.
• Customer service skills.
• Valid state driver’s license and an insured vehicle.
• Prior knowledge of food handling and safety guidelines.
• Ability to traverse all parts of the store quickly.
• Ability to stand for prolonged periods on a hard-surfaced floor.
• Ability to lift, push, and pull up to 40 pounds at a time.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous retail management experience preferred.

Responsibilities

• Assist the Store Management Team with all facets of successful store operations.
• Provide leadership to the store and its employees.
• Support the Store Management Team in generating sales and profit growth efficiently and effectively.
• Assist with local store marketing to help reach sales and profit goals.
• Help team members through performance and training initiatives.
• Ensure compliance with company policies and procedures.

Benefits

• Thorough training program.
• Opportunity for advancement.
• Pay increases.
• Flexible schedules.
• Annual review/evaluation.
• Employee referral bonus program.
• Full-time benefits, including health, dental, and vision.
• 401(k) with company match.
• Company-paid life insurance.
• Paid time off.
• Weekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED