Lead Customer Service Associate

Par Mar Stores • Milton, WV

8d

About The Position

The Lead Customer Service Associate assists the Store Management Team in ensuring each shift operates smoothly. The role also supports local store marketing to help achieve sales and profit goals and helps team members through performance and training initiatives. Lead Customer Service Associates provide leadership to the store and employees and support the Store Management Team with the successful operation of Par Mar Stores and the efficient, effective growth of sales and profits.

Requirements

• A desire to succeed and grow with the company.
• Strong people-oriented leadership skills.
• Excellent communication skills.
• Customer service skills.
• Valid state driver’s license and an insured vehicle.
• Prior knowledge of food handling and safety guidelines.
• Ability to traverse all parts of the store quickly.
• Ability to stand for prolonged periods on a hard surfaced floor.
• Ability to lift, push, and pull up to 40 pounds at a time.

Nice To Haves

• At least one year of retail experience.
• High school diploma or equivalent.
• Previous retail management experience.

Responsibilities

• Assist the Store Management Team with all facets of successful store operations.
• Provide leadership to the store and its employees.
• Support the Store Management Team in generating sales and profit growth efficiently and effectively.
• Assist with local store marketing.
• Help team members through performance and training initiatives.
• Ensure compliance with company policies and procedures.

Benefits

• Thorough training program
• Opportunity for advancement
• Pay increases
• Flexible schedules
• Annual review/evaluation
• Employee referral bonus program
• Full-time benefits, including health, dental, and vision
• 401k with company match
• Company-paid life insurance
• Paid time off
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED