Lead Crew Scheduler

Global Crossing Airlines Miami, FL, US, FL
Onsite

About The Position

The Lead Crew Scheduler plays a critical role in ensuring the efficient and effective scheduling of crew members within the aviation industry. This position is responsible for optimizing crew assignments to meet operational needs while adhering to regulatory requirements and company policies. The Lead Crew Scheduler will analyze flight schedules and crew availability to schedule assignments that are compliant with FAA regulations and crew member rulebook. Additionally, this role involves collaborating with various departments to address scheduling conflicts and ensure seamless operations. Ultimately, the Lead Crew Scheduler contributes to the overall safety and efficiency of flight operations by ensuring that qualified crew members are available when needed.

Requirements

  • Minimum of 3 years of experience in crew scheduling or a related role within the aviation industry.
  • Strong understanding of FAA regulations
  • Demonstrate Leadership and Mentoring abilities
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to make sound, defensible decisions under pressure.
  • Detail oriented with the ability to multi-task

Nice To Haves

  • Experience with crew scheduling software N-OC (preferred)
  • Previous leadership or supervisory experience in a scheduling environment (preferred).

Responsibilities

  • Develop and maintain crew schedules that comply with FAA regulations and company policies.
  • Be the first point of escalation for crew schedulers regarding IROPS, PDOs and Crew Member flight/duty assignments
  • Represent the crew scheduling department during OCC daily meetings and be the Point of Contact during IROP events
  • Collaborate with flight operations and Inflight management to ensure crew members schedules are correctly actioned
  • Responsible for de-escalating any issues that arise between crew schedulers and crew members Via phone and or E-mails.
  • Ensure effective communication between crew scheduling and crew members by making sure E-mails are being answered in a timely manner
  • Provide support to junior schedulers when guidance is required and needed
  • Responsible for Pre-Approvals and Expense reports
  • Assist with training new crew schedulers.
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