Lead Credit Operations Specialist (Treasury)

StellantisAuburn Hills, MI

About The Position

This critical position serves as the primary credit and collections expert for a significant vehicle receivables portfolio, partnering with dealers, financial institutions, fleet customers, government agencies, and internal stakeholders to deliver timely cash collections, mitigate risk, and enhance customer experience. The role plays a critical role in protecting company cash flow, optimizing receivables performance, and supporting strategic business operations across North America.

Requirements

  • Bachelor's degree in Finance, Accounting, Business, or related field
  • Minimum of 8 years of Finance, Accounting, Treasury, Credit, or Collections experience (or 7 years with an MBA or Master's degree in Finance or Accounting)
  • Demonstrated ability to communicate effectively and build strong partnerships with both internal and external stakeholders
  • Experience using ERP and financial systems, including SAP or comparable platforms
  • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
  • Demonstrated experience leading projects, process improvements, system implementations, or technology initiatives

Nice To Haves

  • MBA, CPA, CMA, or other relevant professional certifications
  • Experience in Accounts Receivable, Credit, Business to Business Collections, Treasury, Cash Application, or Financial Operations within a large corporate environment
  • Proven ability to manage multiple priorities, influence cross-functional teams, and drive resolution of complex business issues
  • Advanced proficiency in Microsoft Excel, financial reporting tools, and analytics platforms
  • Experience leading process improvement, automation, digital transformation, or system enhancement initiatives
  • Strong executive communication and presentation skills with the ability to translate data into actionable business insights

Responsibilities

  • Manage a portfolio of dealer, fleet, and government receivables, supporting billions in annual vehicle receivables while protecting cash flow and minimizing risk.
  • Build strong relationships with dealers, banking partners, and internal stakeholders to resolve payment issues and optimize receivables performance.
  • Lead resolution of complex collection matters, including funding delays, banking issues, customer disputes, delinquent accounts, and risk escalations.
  • Oversee critical account activities, including finance holds, account terminations, banking maintenance, and governance controls related to receivable management.
  • Serve as a business product owner for Treasury receivables and in-transit payment technologies, ensuring solutions align with business objectives, compliance requirements, and operational needs.
  • Partner with IT and business teams to identify, develop, and implement AI-enabled solutions, workflow automation, and process improvements that enhance controls, improve productivity, increase reporting accuracy, and accelerate cash collections.
  • Lead system enhancements, technology implementations, and continuous improvement initiatives that strengthen Treasury operations.
  • Actively participate on the North America Credit Committee.
  • Support budgeting, forecasting, month-end close activities, variance analysis, receivables reporting, SOX compliance, internal controls, and audit requirements.
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