Lead Cook

Hornblower•San Diego, CA

3d•Onsite

About The Position

Hornblower's mission is to create amazing experiences. Our brand heritage dates back nearly 100 years and today our footprint spans 111 countries and more than 125 U.S. cities. We are proud to serve more than 30 million guests annually across our portfolio of water-based experiences, land-based experiences, overnight cruise experiences, and ferry and transportation services. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. The right person will be adaptable, dynamic, and embody Hornblower’s RESPECT Service System.

Requirements

High school diploma or equivalent required
One (1) year experience in high volume restaurant preferred
Energetic and enthusiastic personality essential
Must be able to effectively understand and convey written and verbal information to guests and coworkers
Must possess a service orientation – actively looking for ways to help others
Basic computer skills are required
Will work for extended periods without sitting
Required to lift furniture and other heavy items such as dishes up and down stairs
Will be required to be available for work on all major holidays
Must meet minimum state age requirements

Responsibilities

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system
Perform all functions listed in the Cook job description. Lead by example at all times.
Be prepared to begin work at scheduled time.
Maintain uniform and personal grooming in compliance with appearance standards.
Create and maintain a safe work environment, focusing constantly on the safety of all Guests and Crew.
Inspect food preparation and service areas to ensure observance of safe, sanitary food-handling practices.
Provide Crew Members with any knowledge needed to successfully execute the event.
Prepare high-quality food following prescribed recipes and production specifications
Receive and store food and supplies using proper food-handling techniques including stock rotation and monitoring temperatures of perishable products
Prepare and organize hot line food orders; portion, arrange, and garnish food for service
Describe dishes to customer
Deliver food to expediting station
Stock hot boxes on the deck with ample food for service according to par levels.
Monitor and maintain buffet food and supplies throughout service.
Assist in routine cleaning of galley including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors.
Set up and break down of food service stations and areas as prescribed; participate and lead pre-cruise and post-cruise settings, assign duties to Crew and ensure completion.
Check out all side work and reset duties.
Complete duty checklist and present to manager for review
Actively participate in all required meetings.
Support management and notify of any issues or situations, and to offer solutions to problems.
Other duties as assigned by the manager or supervisor on duty