Lead Conversions

Legends Global•Kansas City, MO

3d•Onsite

About The Position

The Lead Conversions will be responsible for assisting with the day-to-day operations of the venue related to preparation and set up for T-Mobile Center events. This role involves leading and overseeing staff in the completion of setups and conversions, ensuring accuracy, timeliness, and adherence to safety procedures while maintaining superior customer service. The position also includes assisting in the management and development of part-time staff, training employees on operations, conversions, equipment, and procedures, and promoting a safe working environment. The Lead Conversions will also maintain department equipment, storage facilities, and tools, and contribute to the building’s overall appearance. This role requires a continuous effort to improve facility operations, decrease turnaround times, streamline work processes, and work cooperatively to provide seamless customer service. Additionally, the role involves maintaining department inventory, keeping forklift and aerial lift certifications current, and completing daily assigned tasks. Collaboration with the Operations Manager and Supervisors is key for resolving employee issues, ensuring facility rules are followed, and upholding policies and procedures. Professional interaction with internal and external customers, vendors, and staff is expected. Other duties may be assigned.

Requirements

High School diploma or equivalency
Minimum 2-4 years of related work experience.
Detail oriented, highly organized, resourceful, quick learner and able to handle multiple projects simultaneously.
Self-starter with the ability to work with minimal supervision.
Knowledge of functions, operations and equipment of a multi-purpose sports and entertainment facility.
Effective professional communication skills, both verbally and in writing.
Demonstrated ability to organize and prioritize work assignment, multi-tasking if needed, to meet deadlines.
Ability to maintain effective working relationships with employees, staff, guests etc.
Ability to remain in a stationary position or move about the venue for extended periods during a shift.
Ability to position self to complete installations over, under, and through.
Ability to frequently ascend/descend ladders or stairs.
Ability to move materials and equipment up to 50 lbs.
Experience operating machinery such as small hand and power tools.
Ability to work extended and/or irregular hours including nights, weekends and holidays as needed.

Nice To Haves

Conversion experience preferred, but not required.
Forklift Certification preferred, but not required.

Responsibilities

Lead/oversee staff in the completion of setups and conversions, ensuring work is completed accurately and timely, enforcing safety procedures and best practices while maintaining superior customer service.
Assist in the management and development of part-time staff.
Train employees on operations conversions, equipment, and procedures.
Work with Managers and Supervisors to promote a safe working environment for all employee(s).
Maintain the operations of the facility, including maintaining department equipment, storage facilities, and tools.
Maintain the building’s overall appearance.
Demonstrates continuous effort to improve facility operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Assist in maintaining department inventory of supplies and equipment.
Keep current forklift and aerial lift certifications.
Complete the daily assigned task list.
Work with the Operations Manager and Supervisors to resolve employee issues.
Ensure facility rules are followed, and that policies and procedures are upheld.
Interact professionally when dealing with various internal and external customers, vendors, and staff.