Lead Conversions

ASM GlobalKansas City, MO
Onsite

About The Position

The Lead Conversions will be responsible for assisting with the day-to-day operations of the venue related to preparation and set up for T-Mobile Center events. This role involves leading and overseeing staff in the completion of setups and conversions, ensuring accuracy, timeliness, and adherence to safety procedures. The Lead Conversions will also assist in the management and development of part-time staff, including training on operations, equipment, and procedures, while promoting a safe working environment. Key responsibilities include maintaining department equipment, storage facilities, and tools, as well as contributing to the overall appearance of the building. The role requires a proactive approach to improving operations, decreasing turnaround times, and streamlining work processes to provide seamless customer service. Additionally, the Lead Conversions will manage department inventory, maintain certifications, and collaborate with management to resolve employee issues and uphold facility rules and procedures. Professional interaction with internal and external customers, vendors, and staff is essential. Other duties may be assigned.

Requirements

  • High School diploma or equivalency
  • Minimum 2-4 years of related work experience.
  • Detail oriented, highly organized, resourceful, quick learner and able to handle multiple projects simultaneously.
  • Self-starter with the ability to work with minimal supervision.
  • Knowledge of functions, operations and equipment of a multi-purpose sports and entertainment facility.
  • Effective professional communication skills, both verbally and in writing.
  • Demonstrated ability to organize and prioritize work assignment, multi-tasking if needed, to meet deadlines.
  • Ability to maintain effective working relationships with employees, staff, guests etc.
  • Ability to remain in a stationary position or move about the venue for extended periods during a shift.
  • Ability to position self to complete installations over, under, and through.
  • Ability to frequently ascend/descend ladders or stairs.
  • Ability to move materials and equipment up to 50 lbs.
  • Experience operating machinery such as small hand and power tools.
  • Ability to work extended and/or irregular hours including nights, weekends and holidays as needed.

Nice To Haves

  • Conversion experience preferred, but not required.
  • Forklift Certification preferred, but not required.

Responsibilities

  • Lead/oversee staff in the completion of setups and conversions, ensuring work is completed accurately and timely.
  • Enforce safety procedures and best practices while maintaining superior customer service.
  • Assist in the management and development of part-time staff, including training employees on operations conversions, equipment, and procedures.
  • Promote a safe working environment for all employees.
  • Maintain the operations of the facility, including maintaining department equipment, storage facilities, and tools.
  • Maintain the building’s overall appearance.
  • Demonstrates continuous effort to improve facility operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Assist in maintaining department inventory of supplies and equipment.
  • Keep current forklift and aerial lift certifications.
  • Complete the daily assigned task list.
  • Work with the Operations Manager and Supervisors to resolve employee issues.
  • Ensure facility rules are followed, and that policies and procedures are upheld.
  • Interact professionally when dealing with various internal and external customers, vendors, and staff.

Benefits

  • Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.
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