Lead Consultant

BlueCross BlueShield of South Carolina•Columbia, SC

10d•Onsite

About The Position

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! CPSS is a highly collaborative team. We have a matrix structure, which means consultants work with different peer consultants and different members of the leadership team across multiple projects. Team members routinely support their peers by sharing business knowledge. Sponsorship: This position is not eligible for sponsorship now or in the future. Position Purpose: Provide Consulting Leadership- Deliver value & results to BlueCross BlueShield of South Carolina by anticipating needs, overcoming challenges, & advancing opportunities. Apply & Grow your Business Knowledge- Grow your experience & knowledge of our industry, markets, & business disciplines and apply your wisdom to make informed judgments & decisions while considering long-term effects & future requirements. Demonstrate Executive Presence & Communication- Engage with executive leaders and key stakeholders with confidence, decisiveness, & credibility while effectively influencing others & clearly conveying ideas. Collaborate & Build Relationships- Establish, sustain, & enhance effective & robust relationships & partnerships that align with & support our organizational objectives. Energize & Strengthen our Team- Champion changes, ideas, & initiatives that create ongoing success for our team of internal consultants.

Requirements

Bachelor's degree
Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience
8 total years required work experience
4 years related work experience in organizational development, business analysis, process improvement (e.g. six sigma, reengineering), corporate/strategic planning, financial analysis, business systems analysis, business development, market/industry research or management of a business operation, in any business setting, including I/T.
Demonstrated application techniques to identify key drivers/measures of success for business.
Demonstrated expertise in concepts of organizational development, business analysis.
Demonstrated expertise in concepts of process improvement (e.g. six sigma, reengineering).
Demonstrated expertise in corporate/strategic planning, financial analysis.
Demonstrated expertise in business systems analysis, business development.
Ability to support corporate decision-making through use of various financial tools/techniques.
Ability to support corporate decision-making through use of various business tools/techniques.
Ability to use above various tools/techniques in lead role. Ability to transfer knowledge to less experienced staff/customers.
Ability to use mentoring/training in areas of knowledge/expertise for staff/customers above.
Demonstrated knowledge/expertise and ability to lead team.
Ability to apply concepts of project planning/organization/management in lead role.
Demonstrated expertise in managing relationships with clients/identifying, meeting client needs.
Work independently/with team/prioritize effectively/work with ambiguity, make sound decisions.
Exceptional investigative/research/judgment/customer service/organizational, diplomacy skills.
Effective communication/listening skills/create, present findings/recommendations to customers.
Ability to persuade, negotiate, or influence others. Ability to handle confidential/sensitive information with discretion.
Ability to express complex concepts/data in terms understandable to the business.
PAHM (Professional Academy for Healthcare Management) certification within 1 year of hire.

Nice To Haves

Consulting Leadership – the ability to drive value on key projects and be strategic partner to business leaders.
Relationship Building – can develop effective relationships with customer and support partner areas across the organization.
Business Knowledge and Wisdom – High skilled in multiple consultant discipline areas and knowledgeable of the health payor business.
Proficiency with the Microsoft 365 suite of tools as well as with AI tools in general.

Responsibilities

Conducts in-depth quantitative and qualitative analysis of key cross-functional business processes within a specific business unit to provide business managers with critical data to make key tactical decisions.
Identifies, researches, evaluates, and quantifies all aspects of a business solution or opportunity. Consults with corporation's managers from front line supervisors up to vice presidents engaged in design, development, communication, and implementation of said business solutions or opportunities.
Conducts a comprehensive analysis that synthesizes disparate information, both internal (cross-business) and external (industry and competitive). May consult with customers in recommending a strategic solution to complex business issues/opportunities.
Consults and collaborates with all levels of management (to include senior level executives) in facilitating and leading teams in providing analysis on industry, business trends, and key operations/functions to solve business problems and maximize opportunities.
Manages one’s own tasks in projects, a project team and/or leads multiple projects. Works with customers to negotiate and manage deadlines based on the requirements of the business. Determines, sets, and executes best direction in addressing business issues or opportunity by facilitating communication within business units.
Directs activities of other staff members on their team on topics such as project management, direction, analysis. May provide guidance/leadership to staff pertaining to training/department initiatives. May assist department managers in day-to-day operations of the department.