Lead Consultant, AI & Analytics

Consilio LLC•,

19d•Remote

About The Position

The AI & Analytics Lead Consultant is a senior, client-facing consultant and primary coordinator for assigned client relationships. The role combines Data Analytics expertise with subject matter knowledge in artificial intelligence to understand client needs, recommend appropriate solutions, and promote consistent service delivery. The Lead Consultant advises clients and internal stakeholders on AI & Analytics capabilities, workflows, best practices, and use cases; provides strategic and technical guidance; coordinates internal resources; maintains visibility across client work; and manages escalations. The position requires independent judgment, proactive attention to client needs and risks, and the ability to balance client objectives with established processes and broader business considerations. The Lead Consultant serves as the primary AI & Analytics contact for assigned clients, builds trusted relationships, and advises on options and decisions. They translate client objectives into practical strategies and workflows, assess AI approaches and implementation considerations, manage complex projects when appropriate, and communicate technical concepts to varied audiences. They coordinate teams and stakeholders, identify dependencies and service risks, handle escalations, and ensure timely communication and appropriate routing of client needs. The role also provides informal mentoring and expertise to colleagues, shares emerging developments and best practices, and identifies opportunities to improve service delivery. The Lead Consultant applies business judgment when recommending solutions, considering scope, efficiency, scalability, resourcing, and commercial implications. They also accurately and promptly track required billing time, culling metrics, and other client- or project-related reporting.

Requirements

Demonstrated experience in Data Analytics, eDiscovery, legal technology, AI, or comparable consulting services.
Advanced understanding of Data Analytics concepts, tools, and workflows, including experience with Relativity, Brainspace, Excel, and/or comparable technologies.
Strong understanding of artificial intelligence, including generative AI and its application to legal, eDiscovery, or data-intensive workflows.
Demonstrated ability to evaluate AI use cases and advise clients and internal stakeholders on AI capabilities, limitations, and appropriate implementation.
Demonstrated ability to independently assess complex client and project situations, manage complex workflows, and recommend appropriate solutions.
Strong client relationship management, communication, and consultative problem-solving skills, including the ability to manage expectations and escalations.
Ability to coordinate and influence across teams without formal authority and provide guidance to less experienced colleagues.
Strong organizational and prioritization skills, with demonstrated accountability, responsiveness, and follow-through.
Ability to consider operational and commercial implications when evaluating client solutions.
JD, Paralegal Certificate, BS in a relevant field such as Computer Science, Information Systems, or Information Retrieval Sciences, or equivalent.
Minimum of 6 years of experience.

Responsibilities

Serve as the primary AI & Analytics point of contact for assigned clients and develop a strong understanding of their goals, priorities, and needs.
Anticipate client needs, manage expectations, and provide proactive guidance about priorities, timelines, and potential challenges.
Advise clients as a trusted advisor, helping them evaluate AI & Analytics options and make informed decisions.
Serve as a subject matter expert on AI and advanced Data Analytics capabilities, workflows, use cases, and best practices.
Translate client objectives and project requirements into practical AI & Analytics strategies and workflows.
Advise clients and internal stakeholders on AI capabilities, limitations, applications, and implementation considerations.
Evaluate approaches and recommend alternatives when requested solutions are inefficient, impractical, or inconsistent with best practices.
Manage complex AI & Analytics projects and workflows from strategy through execution when appropriate.
Explain complex AI, technical, and analytical concepts clearly to technical and non-technical audiences.
Maintain visibility across assigned client efforts and coordinate internal teams and stakeholders to promote alignment and consistency.
Identify dependencies, competing priorities, communication gaps, and service-delivery risks, and coordinate appropriate action.
Serve as a primary escalation point for client concerns, engaging leadership or specialized expertise when appropriate.
Coordinate resolution efforts and communicate status, decisions, and next steps in a timely manner.
Route client needs through appropriate channels and align them with established processes, recognizing when an alternative approach is warranted.
Demonstrate leadership through expertise, judgment, accountability, and effective cross-team coordination.
Serve as an AI & Analytics resource and informal mentor to Consultants and other team members.
Share knowledge, emerging developments, and best practices to strengthen team capabilities and consistency.
Capture client feedback and identify trends and opportunities to improve service delivery, processes, and client experience.
Monitor developments in AI and identify emerging capabilities, risks, and use cases relevant to clients and the business.
Consider client objectives, scope, efficiency, scalability, resource requirements, and commercial implications when recommending solutions.
Tailor AI & Analytics solutions to project requirements, best practices, and Consilio’s business interests, recommending alternatives when appropriate.
Recognize scope, resource, or commercial concerns and engage appropriate internal stakeholders.
Accurately and promptly track required metrics, including billing time, culling metrics, and other client- or project-related reporting.