Lead Concierge
Aegis Living•Seattle, WA
•Onsite
About The Position
Aegis Living Laurelhurst is looking for a Lead Concierge to provide exceptional customer service to our residents, guests, and families. This role offers a consistent schedule and opportunities to interact and help others.
Requirements
- Compassionate and positive attitude
- Ability to remain calm and think quickly under stressful situations
- Sensitivity to resident needs and the ability to build positive relationships
- Display a desire to exceed expectations with every interaction
- Must be willing to take 2-step TB test
Nice To Haves
- Previous experience working as a Receptionist/Concierge
- Previous supervisory role experience
Responsibilities
- Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service
- Answer all phone calls in a professional manner and handling the front desk and all assigned duties
- Coordinate medical appointments and family outings with Care and Nursing Staff
- Support the smooth operation for the Marketing Department and Office Manager
- In depth familiarity with the community layout and employees’ responsibilities
Benefits
- Flexible Schedules
- Vacation + Sick Pay + Appreciation Days
- Medical/ Dental/ Vision
- 401K
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
