Lead Compliance Specialist

Columbia Debt Recovery LLC dba Genesis • Everett, WA

22h • $21 - $24 • Onsite

About The Position

Genesis is a third-party property debt collection company committed to compliance-first operations. We specialize in property-related debt portfolios including rent arrears and related obligations. Our team operates in a regulated environment where integrity, accuracy, and regulatory expertise are foundational to everything we do. We are currently seeking a Senior Compliance Specialist to join our growing Compliance & Risk Management team.

Requirements

• 2+ years in compliance, quality assurance, or a closely related role within debt collection or regulated financial services.
• Working knowledge of FDCPA, Regulation F, FCRA, UDAAP, SCRA, and GLBA.
• Experience conducting compliance audits and drafting regulatory or consumer complaint responses.
• Strong written communication skills and proficiency with Microsoft Office.
• Ability to work independently, prioritize competing demands, and meet deadlines.

Nice To Haves

• Experience in property management or multi-family housing.
• Familiarity with e-OSCAR and credit bureau dispute processes.
• CRCP, ACA International certification, or equivalent compliance credential.
• Experience responding to CFPB examinations or regulatory inquiries.
• Bachelor's degree in Business Administration, Paralegal Studies, Finance, or related field.

Responsibilities

• Ensure collection activities comply with the FDCPA, CFPB regulations, Regulation F, FCRA, and UDAAP standards.
• Conduct compliance audits, file reviews, and quality monitoring of collection accounts and correspondence.
• Draft written responses to regulatory inquiries CFPB, Attorney General, DFPI, BBB, and others.
• Investigate consumer complaints and disputes; coordinate with management and legal counsel as needed.
• Review and recommend updates to compliance policies, procedures, and process guides.
• Mentor junior compliance staff and serve as a day-to-day compliance resource for front-line teams.
• Monitor regulatory developments and proactively communicate relevant changes to management.

Benefits

• Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior