Lead Commercial HVAC Service Technician
About The Position
Mechanical & Plumbing Systems (MPS) is seeking experienced Commercial HVAC Service Technicians to support mission-critical data centers and high-profile commercial clients nationwide. This role is ideal for technicians who enjoy travel, advanced troubleshooting, startup and commissioning work, and working in environments where quality, professionalism, and attention to detail matter. Our technicians support critical cooling infrastructure where reliability is everything. If you're looking to move beyond standard commercial service work and grow your career in the data center industry, we'd like to talk with you. The Lead Commercial HVAC Service Technician plays a critical role in both field operations and the development of a growing service division. This position combines advanced technical expertise with leadership responsibilities, supporting the buildout of service capabilities while working hands-on in the field. This individual will lead service execution across the full equipment lifecycle—from startup and warranty support to ongoing maintenance and complex troubleshooting—while mentoring technicians and ensuring an exceptional customer experience. This role also offers a clear path for advancement into a Service Manager position as the department continues to grow. This role is all about creating positive experiences — identifying problems, delivering smart solutions, and ensuring every job is completed to the highest standards for both the customer and the company. You’ll work with industry-leading equipment, including VRF systems, rooftop units, packaged systems, and more.
Requirements
- Minimum of 10 years of commercial HVAC service experience with systems such as chillers, boilers, pumps, VRFs, rooftop units, and packaged equipment.
- EPA Universal Certification required
- Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
- Strong communication and customer service skills with a professional, team focused mindset.
- Valid driver’s license with clean driving record.
- Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
- Willingness to participate in an on-call rotation for emergency service coverage.
- Subject to background check and drug testing.
Responsibilities
- Manage a group of specific technicians, assisting with dispatch when needed, reviewing site reports, generating quotes, managing technician quality control.
- Diagnose and resolve issues on a variety of commercial HVAC systems.
- Perform preventative maintenance and fine tune system performance for energy efficiency and reliability.
- Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
- Coordinate with internal teams to ensure efficient scheduling and follow-up.
- Stay up to date through ongoing technical training.
- Serve as a resource and occasional mentor to junior technicians in the field.
- Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
- Contribute to the team and company by stepping in where needed.
Benefits
- Medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with company match
- Short/long-term disability coverage
- Paid time off (PTO)
- Paid holidays
- Employee assistance program (EAP)
- Ongoing training opportunities
- Support for continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
