Lead Closing Officer - CRE (Commercial Real Estate)
About The Position
The Lead Closing Officer is responsible for closing or servicing moderate to highly complex commercial loans, including real estate and non-real-estate secured loans, syndicated or non-syndicated, in accordance with credit approvals, risk management requirements, and loan documentation. The role provides superior client service, proactively drives the loan process, collaborates with business partners and third parties, and follows procedures to identify conditions and items that must be satisfied. The officer complies with KeyBank and regulatory requirements, including OFAC, the Patriot Act, beneficial ownership, and flood requirements, as well as internal procedures and controls. The position may also participate in or lead special projects. The role manages assigned pre- or post-closing services for a portfolio of moderate to highly complex loan structures. It requires sound knowledge of clients’ business requirements and loan transactions, the ability to assess risks and exceptions, and expertise with relevant systems and legal documentation. The officer manages work with limited oversight, supports colleagues, contributes to process improvement, and is accountable for fiduciary responsibilities and monetary transactions, including advances, payments, closing fees, and general ledger accounting. The position is based at 4910 Tiedeman Road, Brooklyn, Ohio, and is classified as hybrid, with two or more days in the office. The position offers a base salary range of $57,000 to $87,000 annually and eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives. The posting refers applicants to a separate benefits list but does not specify individual benefits.
Requirements
- At least 2 years of related job experience.
- Bachelor's degree preferred, or equivalent work experience required.
- Understanding of commercial lending concepts.
- Proficiency in commercial loan documentation and closing.
- Strong solution-oriented and problem-solving skills.
- Excellent problem-solving and decision-making skills, with demonstrated decision-making ability.
- Excellent interpersonal skills and strong written and verbal communication skills.
- Ability to prioritize and manage multiple tasks in a high-volume environment.
- Effective planning and organizational abilities, with strong attention to detail.
- Proficiency in Microsoft Excel, Word, PowerPoint, and OneNote.
- Ability to deliver distinctive, personalized service to external and internal clients.
- Ability to comply with KeyBank values, its Code of Conduct, and policies and procedures.
Nice To Haves
- Related experience in banking and/or commercial real estate.
- Previous commercial loan experience.
- Familiarity with commercial banking systems such as LoanIQ, SalesForce, LaserPro, DocuSign, and BOS.
Responsibilities
- Close or service moderate to highly complex commercial loans, including real estate and non-real-estate secured, syndicated, and non-syndicated loans.
- Provide pre- or post-closing services for an assigned portfolio of moderate to highly complex loan structures.
- Drive the loan process through proactive communication and collaboration with clients, lines of business, internal partners, third parties, and bank groups or syndications.
- Identify, analyze, and balance risks and exceptions; provide solutions or escalate matters for appropriate approval and communicate issues to management or the line of business.
- Apply role-specific systems and maintain data integrity and attention to detail.
- Review and apply legal documentation to ensure conformity with credit approval, KeyBank policies and procedures, and document terms.
- Manage fiduciary responsibilities and monetary transactions, including advances, payments, closing fees, funds movement, and general ledger accounting.
- Independently manage assigned work with limited manager oversight and assist others as time permits.
- Assist with or lead projects and initiatives, including efforts to enhance the commercial lending platform, and suggest process improvements.
- Comply with KeyBank and regulatory requirements, internal controls, and applicable policies and procedures.
- Perform other duties as assigned.
Benefits
- Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
