Lead, Clinical - Cornelius NC

QualDerm PartnersCornelius, NC
Onsite

About The Position

QualDerm Partners is seeking a skilled and dependable Lead, Clinical to support our providers, guide medical assistants, and help ensure efficient, high-quality patient care. In this role, you will coordinate patient flow and daily medical assistant coverage, serve as the first point of contact for clinical workflow, supply, and EMA ModMed questions, train and support new medical assistants, assist providers during examinations and procedures, document care accurately in the EMR, prepare specimens, maintain instruments, and uphold infection-control standards, monitor medical supplies, inventory, and exam-room readiness, and help resolve patient concerns and implement new clinical processes.

Requirements

  • High school diploma or equivalent
  • Completion of a medical assisting program and internship, or 2–3 years of recent dermatology experience
  • Knowledge of medical terminology, clinical procedures, HIPAA, and OSHA standards
  • Strong communication, organization, leadership, and problem-solving skills
  • Applicants must be currently authorized to work in the United States in a full-time basis.

Nice To Haves

  • Certified Medical Assistant credential preferred
  • Experience with EMA ModMed is a plus

Responsibilities

  • Coordinate patient flow and daily medical assistant coverage
  • Serve as the first point of contact for clinical workflow, supply, and EMA ModMed questions
  • Train and support new medical assistants
  • Assist providers during examinations and procedures
  • Document care accurately in the EMR
  • Prepare specimens, maintain instruments, and uphold infection-control standards
  • Monitor medical supplies, inventory, and exam-room readiness
  • Help resolve patient concerns and implement new clinical processes

Benefits

  • Competitive Pay
  • Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans
  • Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
  • Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
  • Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
  • Disability Protection – Short-term and long-term disability coverage
  • Additional Wellness Plans – Accident, critical illness, and identity theft protection plans
  • Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
  • Exclusive Employee Discounts – Save on products and services
  • Referral Bonus Program – Earn bonuses by referring qualified candidates
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