Lead Clinical Services Assistant - The Ridge Recovery Center

Hartford Healthcare•Willimantic, CT

7d•Hybrid

About The Position

Support department leader with the day-to-day supervision of the Adult Residential Clinical Services Assistants. As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package. Hartford HealthCare offers exciting opportunities for career development and growth. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Requirements

Associates in Drug and Alcohol Recovery Counseling (DARC), Human Services, or related field; or related experience as specified below
Three years’ experience in a mental health or substance abuse related field
CPR, Crisis Prevention Institute (CPI) & First Aid training required (exception: PHP program).
Medication Certification required (exception: PHP program)

Nice To Haves

Bachelor’s Degree in Social Work, Psychology or related field is preferred
One year of supervisory experience is preferred
Certified Addiction Counselor (CAC)/Certified Alcohol and Drug Counselor (CADC) is preferred

Responsibilities

Perform direct care Clinical Services Assistant duties.
Assist with supervision of adult residential unit; assess situations, make decisions based on process and policy specific to the wellbeing of clients in conjunction with clinicians, and perform daily inspections of the unit (including Environment of Care rounding).
Assist with hiring staff; screen and interview applicants and monitor onboarding progress.
Orient new staff and ensure that required trainings are scheduled and completed.
Support the administrative and clinical supervision provided by the program manager/supervisor by serving as a resource lead for Clinical Services Assistants and providing peer supervision to staff.
Develop and maintain staff schedule; arrange shift coverage as needed.
In the absence of the program manager/supervisor, facilitate monthly staff meetings and ensure staff attend required training programs.
Train and support staff professional development by demonstrating appropriate therapeutic interactions with clients.
Provide crisis intervention in partnership with clinicians.
Complete all required paperwork and make necessary notifications.
Attend required meetings, daily treatment meetings, rounding, and other meetings in the absence of the department manager/supervisor.
Ensure that client random urine screenings are administered in accordance with policy.
Reviews documentation system to ensure staff complete daily documentation including unit-specific objectives and interventions.
Update client record to document services rendered, as directed by the program manager/supervisor.
Perform other related duties as required.

Benefits

Medical, dental, and vision benefits
401(k) plan with employer match
Generous paid time off with accrual starting on the date of hire, including paid holidays
Higher Education Partnerships with select universities and colleges
Tuition reimbursement. HHC provides the maximum benefit allowed by the IRS to cover educational expenses with no additional tax burden for you
Success Sharing Program
Leadership growth opportunities and trainings
Commitment to diversity, equity, and inclusion
Additional voluntary benefits as well as employee discount programs
Flexible schedule