Lead Clinical Care Coordinator

MedAmerica • Emeryville, CA

3d • $21 • Remote

About The Position

As a Lead Clinical Care Coordinator, you play a vital role in our mission to improve lives. The Lead Clinical Care Coordinator functions as a member of the patient care team. The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
Facilitate the efficient flow of the department to include the following:
Assist with calls to clinics, other hospital facilities, and patients’ families.
Assist with taking messages and directing message to appropriate person in the department
Walk service dogs.
Respond to nurse call lights and inform the appropriate staff of patients’ needs.
Provide comfort items to patients (water, blankets, etc.)
Stock non-medication supplies in the department.
Assemble urine collection kits.
Organize nutritional supplies, linen carts, equipment, and utility rooms.
Organize equipment and utility rooms, notify staff of any faulty equipment.
Assist with cleaning rooms after each patient is discharged.
Retrieve wheelchairs and return to appropriate locations; provide wheelchair assistance.
Transport specimens to lab if needed.
Call lab/radiology to inquire about lab results.
Communicate with RN regarding patients ready for discharge, that all results are completed and patient ready for re-evaluation.
Notify RN of inpatient bed assignment and assist with getting patient ready for transport.
Assist staff and patients with the following duties upon formal training:
Weigh patients, obtain patient vital signs, assist with patient transport.
Reconnect patients to telemetry monitoring and pulse ox.
Patient Sitter.
Unit Secretary duties.
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
Monthly wellness events and programs such as yoga, HIIT classes, and more.
Trainings to help support and advance your professional growth.
Team building activities such as virtual scavenger hunts and holiday celebrations.
Flexible work hours.
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

Requirements

• High school diploma or GED required.
• Strong writing skills: legibility and spelling proficiency required.
• Professional demeanor with strong interpersonal and communication skills.
• Excellent organizational skills.
• Knowledge of facility and OSHA safety rules and procedures.
• Knowledge of HIPAA regulations
• Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual

Nice To Haves

• Pre-med or nursing related courses (upper division Anatomy or Physiology is a plus) preferred.
• Basic Life Support (BLS) Certification if required by assigned Site preferred.
• Knowledge of medical terminology preferred.
• Experience with Electronic Medical Records (EMR) preferred.
• One year of experience as a Clinical Care Coordinator preferred.

Responsibilities

• Assist with calls to clinics, other hospital facilities, and patients’ families.
• Assist with taking messages and directing message to appropriate person in the department
• Walk service dogs.
• Respond to nurse call lights and inform the appropriate staff of patients’ needs.
• Provide comfort items to patients (water, blankets, etc.)
• Stock non-medication supplies in the department.
• Assemble urine collection kits.
• Organize nutritional supplies, linen carts, equipment, and utility rooms.
• Organize equipment and utility rooms, notify staff of any faulty equipment.
• Assist with cleaning rooms after each patient is discharged.
• Retrieve wheelchairs and return to appropriate locations; provide wheelchair assistance.
• Transport specimens to lab if needed.
• Call lab/radiology to inquire about lab results.
• Communicate with RN regarding patients ready for discharge, that all results are completed and patient ready for re-evaluation.
• Notify RN of inpatient bed assignment and assist with getting patient ready for transport.
• Weigh patients, obtain patient vital signs, assist with patient transport.
• Reconnect patients to telemetry monitoring and pulse ox.
• Patient Sitter.
• Unit Secretary duties.
• Oversee day-to-day needs of the Clinical Care Coordinators.
• Complete and manage monthly schedules for the Clinical Care Coordinators.
• Work collaboratively with Recruiting, Onboarding, and People Operations teams regarding staffing and performance management.
• Review timecards for accuracy and approve timecards.
• Conduct evaluations as required by site.
• Train new Clinical Care Coordinators on their role and responsibilities.
• Regularly report to the Site Program Manager regarding performance, problems, and/or successes of the Clinical Care Coordinators.
• Help communicate employee changes to central office such as status changes and separations.
• Ensure all Clinical Care Coordinators on roster are within compliance by the deadlines set by company annually.

Benefits

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Outstanding Paid Time Off: Start at 4 weeks’ PTO, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Commuter Benefits Program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees
• Salary range for this role is $21.00. Please speak with a recruiter for more information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED