Clinical Care Coordinator

LifeCare Home HealthFort Lauderdale, FL
Onsite

About The Position

The Clinical Care Coordinator is responsible for coordinating patient shifts and visits, maintaining scheduling records, and care logs. This role involves accurate and timely communication of scheduling changes between office and field staff. The coordinator will support Agency leaders in day-to-day operations and general compliance, while also addressing the administrative needs of clients and caregivers within the Agency.

Requirements

  • At least one (1) year experience in a general office environment.
  • Ability to communicate verbally and in writing effectively.
  • Computer skills.
  • Must read, write and comprehend English.
  • High school diploma or equivalent.
  • Current driver’s license in good standing. The employee is responsible for renewing their driver’s license before it expires to continue employment.

Nice To Haves

  • Health care experience.

Responsibilities

  • Ensure timely staffing and scheduling of visits for field staff, including reassignments or call-in replacements.
  • Ensure accurate time and mileage entries by field staff to assist with client billing and field staff payroll.
  • Ensure timely follow-through with field staff and patients/families, which may include but is not limited to the Start of Care (SOC) report, Schedule Calendar Report, telephone calls, emails, faxes, etc.
  • Maintain a current client roster with necessary information.
  • Ensure caregivers have met all HR requirements and possess the skills for their assigned patients.
  • Communicate effectively with clients, their families, team members, and other healthcare professionals.
  • Oversee Agency communications, including telephones, mail, email, and fax.
  • Promote the Company's financial success by maintaining proper caregiver pay rates and limiting overtime hours.
  • Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.
  • Handle after-hours administrative duties as assigned.
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