Lead Client Solutions Executive III (Government)

AT&T • Columbia, MD

10d • $105,400 - $158,000 • Hybrid

About The Position

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Requirements

• Typically requires a bachelor’s degree.
• Typically requires 5-8 years direct work experience preferably Public Sector.
• Proven experience in sales, preferably within the telecommunications or technology industry
• Strong understanding of FirstNet products, technology, applications, and solutions.

Responsibilities

• Manage SLED accounts in Maryland
• Maintain and retain current Mobility business.
• Win new Mobility business in no/low share accounts
• Primarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions.
• With the aid of support resources, identifies sales opportunity solutions.
• Builds/maintains network of colleagues/customers to share information and obtain prospects.
• May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).
• Establishes/maintains productive long-term client relationships.
• Supports in presenting products, services and migrations that can benefit customer needs.
• Demonstrates broad and strong working knowledge of the organization’s entire product/service line.
• Partners with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions.
• Develops responses to Request for Proposals.
• Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.
• Owns account relationship, responsible for meeting revenue objectives.
• Demonstrates sustained record of sales achievement.
• Effectively influences customers to diffuse potential problems.
• Aids in devising direct sales plans/strategies.
• May develop strategic initiatives to grow/retain the revenue stream of complex accounts/projects.
• May support less experienced sales team through coaching or mentoring.
• Works on complex projects.
• Meeting with customers and engaging in sales activities at customer site.
• Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales.
• Traveling to/from the customer premise for sales activities.
• Providing subject matter expertise on technical sales issues.
• Advising customers on suitability of products based on technical needs.
• Preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales.
• Researching/developing solutions with AT&T external partners, including design/engineering.
• Researching customer business/industry to identify new sales opportunities.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Senior