Lead Client Services Proj/Prog Mgmt
About The Position
Manage the end-to-end implementation of high-value, external customer-facing technical projects by acting as the primary point of contact, ensuring client satisfaction, and providing technical and analytical guidance through structured project management methodologies. This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Requirements
- Bachelor’s degree (BS/BA) desired in Computer Science or Business.
- 5+ years of related experience.
- Certification is required in some areas.
Responsibilities
- Manage the entire lifecycle of high-value, customer-facing technical projects, ensuring timely, within-scope, and budget-compliant delivery.
- Serve as the primary client contact, collaborate with internal teams and external vendors, and ensure alignment of project objectives and tasks.
- Provide technical expertise, employ structured methodologies, identify and mitigate risks, and proactively address issues.
- Monitor project progress, track deliverables, and provide regular updates to stakeholders while ensuring adherence to quality standards.
- Offer strategic advice to customers, manage vendor deliverables, ensure compliance with policies, and maintain accurate project documentation.
- May also provide the vehicle for building and/or venue owners to engage AT&T on network improvements.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Senior
