Lead Client Partner, Travel

Pinterest•Atlanta, GA

1d•Hybrid

About The Position

The Lead Client Partner at Pinterest serves as a strategic partner to top-tier enterprise travel clients, building trusted relationships through expertise in full-funnel advertising. The role independently manages assigned customer accounts, promotes Pinterest products, and develops lower-funnel strategies designed to drive measurable outcomes such as traffic, sales, conversion, and customer retention. It uses an understanding of retail businesses, retail media ecosystems, and client growth priorities to meet performance targets, develop new business, expand relationships, and resolve customer issues. The position also builds strategic alliances internally and externally and is accountable for substantial revenue growth and long-term client success. The role develops and executes full-funnel sales strategies, especially for lower-funnel outcomes, and builds relationships across client and agency stakeholders. It provides expertise on digital and retail media and Pinterest advertising, develops tailored performance strategies, negotiates and creates joint business plans, analyzes performance data, and communicates Pinterest’s value as a driver of retail growth. The position requires in-office collaboration twice per week and must be within commuting distance of Pinterest’s Atlanta office. It is not eligible for relocation assistance.

Requirements

Strong understanding of media and measurement solutions across brand, consideration, and conversion, including connecting upper-funnel investment to lower-funnel performance.
Proven ability to build long-term partnerships and negotiate annual partnership agreements.
Strong critical-thinking, analytical, and problem-solving skills, including using retail, macroeconomic, and performance trends to produce actionable insights.
Demonstrated ability to achieve revenue goals while balancing short- and long-term growth objectives.
Strategic, results-oriented approach to client and media management.
Excellent communication and collaboration skills; ability to work in a fast-paced environment while maintaining operational excellence.
Willingness to challenge and persist with key decision-makers and evolve relationships across client, agency, retail media, ecommerce, and creative teams.
Ability to drive weekly accountability through action plans and find creative solutions when product or capability gaps exist.
Curiosity about and practical application of AI, with sound judgment and a high standard for quality.
Bachelor’s degree in a relevant field such as digital media, business, or SaaS sales, or equivalent experience.
Must be within commuting distance of the Atlanta office and work in the office for in-person collaboration two times per week.

Responsibilities

Develop and execute full-funnel sales strategies for top-tier clients, focusing particularly on conversion, sales, and retention.
Build and maintain relationships with client and agency stakeholders, including C-suite, Investment, Strategy, Retail Media, Ecommerce, and Activation teams.
Organize educational summits, strategy sessions, and quarterly business reviews (QBRs).
Build and execute a strategic business plan to drive Pinterest revenue growth.
Secure stakeholder buy-in, drive accountability through influence, deliver year-over-year growth, and lead annual deal conversations.
Understand client businesses, retail trends, business goals, ecommerce priorities, and media KPIs; challenge client directives when appropriate.
Advise clients on the digital and retail media ecosystem and Pinterest advertising offerings, especially performance and lower-funnel solutions.
Develop tailored retail media and performance strategies using industry insights, including strategies involving search, Shopping, and feed-based ads.
Monitor retail, ecommerce, performance marketing, and measurement trends to identify opportunities and address partner needs.
Lead negotiations and develop joint business plans aligned with partner goals and lower-funnel impact.
Mobilize cross-functional teams to address complex challenges.
Analyze partner goals and performance data, deliver data-driven insights, and develop narratives that guide retail media and performance strategies.
Demonstrate Pinterest’s value through lower-funnel and performance metrics and position Pinterest as a driver of retail growth.
Identify and communicate incremental growth opportunities and work with clients to expand retail media and performance partnerships.
Use AI thoughtfully to improve productivity, streamline workflows, and strengthen client communications, presentations, recommendations, account strategy, and sales motions.