Lead, Client Development & Delivery

TC Transcontinental • Vaughan, ON

91d • $100,000 - $115,000 • Hybrid

About The Position

Create value at TC Transcontinental.
At TC Transcontinental, we've got it made, and that's because of the expertise of our team.
We have been driving innovation since 1976.
Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries.
With agility, creativity and boldness, we design and deliver innovative, high-value products and services.
We are looking for a Lead, Client Development & Delivery to join our team located in Vaughan, Ontario. Hybrid work mode.
This position is currently open and reflects a replacement position due to an internal transfer, promotion, or departure.
The salary range for this position is $100,000 to $115,000 per year + bonus, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.
Responsibilities
When your actions lead to success:
The Lead, Client Development & Deliverables is a senior strategic role responsible for driving client growth, elevating operational performance, and shaping an exceptional end to end client experience. Acting as a trusted advisor to senior stakeholders, this role leverages strong business acumen and data driven insight to influence client strategy, uncover new opportunities, and deliver innovative, value creating solutions.
You will lead key client relationships, oversee multichannel program execution, and partner cross functionally to ensure financially sound, high impact deliverables. The role also provides leadership across internal teams—coaching talent, guiding analytics driven problem solving, and enabling a unified “One TC” service model. This is a high visibility position ideal for a relationship focused, strategic thinker with deep experience in account management, analytics, and business development. This position offers significant flexibility and independence in how you build relationships, manage your portfolio, and drive strategic initiatives.
Qualifications
When your expertise drives us:
When benefits really help you live better:
We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:
Competitive compensation with performance-based incentives and retirement savings plans with company match
Customizable group benefits including health, dental, life, disability, and travel insurance
Paid time off
Employee perks such as discounts on insurance, wireless plans, travel, and more
Career development opportunities
A dynamic, inclusive work environment where your voice matters and your growth is supported
EEO
TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.
TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.
We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact [email protected].
Send us your application. Create something with TC Transcontinental.
#LI-CM1
#LI-HYBRID

Requirements

• Bachelor’s degree in analytics, business, or a related field
• 8+ years of progressive experience in account management, retail analytics, business development, sales (preferably National) or a related discipline
• Experience influencing senior stakeholders and driving strategic client outcomes
• Strong analytical skills with the ability to turn data into actionable insights
• Proven track record in client development, financial management, and opportunity assessment
• Effective leader of cross‑functional teams in fast‑paced environments
• Excellent written and verbal communication skills in English
• Strong relationship‑building skills and confident executive presence
• Proactive, critical thinker focused on delivering results
• Client‑centric problem solver with an innovative mindset

Nice To Haves

• Experience within media industry, geomarketing and/or print/flyer distribution are assets
• French and asset

Responsibilities

• The Lead, Client Development & Deliverables is a senior strategic role responsible for driving client growth, elevating operational performance, and shaping an exceptional end to end client experience.
• Acting as a trusted advisor to senior stakeholders, this role leverages strong business acumen and data driven insight to influence client strategy, uncover new opportunities, and deliver innovative, value creating solutions.
• You will lead key client relationships, oversee multichannel program execution, and partner cross functionally to ensure financially sound, high impact deliverables.
• The role also provides leadership across internal teams—coaching talent, guiding analytics driven problem solving, and enabling a unified “One TC” service model.
• This is a high visibility position ideal for a relationship focused, strategic thinker with deep experience in account management, analytics, and business development.
• This position offers significant flexibility and independence in how you build relationships, manage your portfolio, and drive strategic initiatives.

Benefits

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level