Client Delivery Associate

NewtonX • New York, NY

1d • Onsite

About The Position

NewtonX is looking to hire its next Client Delivery Associates to support our rapid growth, and connect NewtonX clients to world-leading professionals. We are looking for motivated people who are excited by the idea of making a difference in the knowledge market. This role is a great entry point into future opportunities at our quickly growing company and provides a great general business toolkit. The Client Delivery Associate role works with world class companies and clients, including multiple Fortune 500 companies as well as top tech and management consulting companies, to understand their needs and deliver high impact research projects to help them uncover insights to answer their toughest business questions. In this role you will work with world class companies, including Fortune 500 Enterprises as well as top tech and management consulting companies (MBB, Tier 2), to understand their needs and deliver high impact research projects to help them uncover insights to answer their toughest business questions.

Requirements

• 0 - 2 years of professional work experience
• You love challenging the status quo
• You enjoy solving problems. Take difficult challenges and provide creative solutions.
• You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in Retail in Thailand)
• You think on your feet. When things change, you roll with the punches (no day is the same!)
• You enjoy team collaboration, communication, listening and advocating.
• You communicate clearly, write well, succinctly and effectively your thoughts
• You enjoy work independently and efficiently with minimal direction and under pressure
• Smart, quick, thoughtful and resourceful problem solver
• A strong client service orientation; confidence, professional and pleasant style, and a can-do attitude to deliver great service
• Have a bachelor's degree in relevant field of study

Responsibilities

• Facilitate connections between clients and experts through our marketplace
• Understand the granular needs of the clients and help them design their knowledge request
• Assess in detail the specific knowledge of the request and onboard them to the platform
• Prioritize and multi-task in a fast-paced environment with clients and experts covering all imaginable sectors of expertise, geographies etc.
• Learn about new technologies, industries, topics daily and find ways to codify the requests into NewtonX’s knowledge graph
• Learn new things, mentor and share knowledge with team members.
• Be one of the first Client Delivery Associates in London, with responsibility of establishing best practices and client relationships
• Be a client partner, and ensure our client stakeholders maintain their trust in NewtonX as the go-to B2B research partner of choice
• Driving the core value of the company: connecting experts to clients.

Benefits

• $73,250 base salary + performance bonus + benefits package
• Career advancement and training opportunities
• Excellent medical, dental, and vision insurance.
• 401k match with immediate vesting.
• Health savings/flexible savings account, and pre-tax commuter benefits.
• Paid time off: vacation, holidays, sick, and parental leave.
• A diverse, collaborative, and positive culture where we invest in and celebrate each other's success (happy hours, team projects, and retreats).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level