LEAD CLEANER (H)

ABM US•Wilmington, DE

About The Position

The Lead Cleaner ensures facility operations follow policies and procedures and coordinates daily work by delegating assignments and providing guidance. The Lead provides supervision at an assigned location when the Manager is absent and demonstrates established standards for keeping buildings and facilities clean and safe for workers and customers. The role involves operating specialized equipment, handling cleaning chemicals, and assisting with general janitorial duties as needed.

Requirements

  • Must be at least 18 years old.

Nice To Haves

  • One year of similar work experience.
  • One year of customer service experience.
  • One year of lead or supervisory experience.
  • Valid driver's license.

Responsibilities

  • Complete any additional certifications or training required by the site type.
  • Follow assigned work schedules and route cards, and report barriers.
  • Provide leadership and direction to team members.
  • Maintain open communication between field employees and management and monitor and document client communications.
  • Assist with preparing daily and weekly work schedules.
  • Oversee and perform cleaning operations in the assigned building.
  • Maintain keys and access cards for the property.
  • Report damaged, broken, or nonfunctioning features and items.
  • Oversee and perform additional service requests (tag jobs) in the assigned building.
  • Oversee job quality and confirm completion with the Area Manager.
  • Train new hires assigned to the building in accordance with onboarding procedures.
  • Complete and validate time records for regular or subcontractor employees.
  • Check supplies, equipment, and chemicals weekly.
  • Perform miscellaneous duties as assigned.

Benefits

  • Comprehensive benefits package.
  • World-class training program.
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