Lead Certified Pharmacy Tech Forest Park

Trinity Health•Mason City, IA

About The Position

MercyOne is hiring a Lead Pharmacy Technician dedicated to improving patient access to medications at hospital discharge. The Medication Access Technician ensures patients are offered and understand the option to participate in the Meds to Go program. The role supports the discharge process in collaboration with prescribers, nursing, social work, pharmacy, and other health care professionals to eliminate barriers to medication access. The technician helps resolve insurance, prior authorization, access, and patient-payment issues so patients can follow their prescription regimens at home. Lead hours may vary. The position is based at MercyOne North Iowa, a not-for-profit teaching hospital and regional health care provider.

Requirements

High school diploma.
Registration with the Iowa Board of Pharmacy; after accepting the position, registration as a Certified Pharmacy Technician with the Iowa Board of Pharmacy is required.
National pharmacy technician certification must be acquired and maintained through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association.
At least two years of experience as a pharmacy technician or in patient care, such as LPN, CNA, MA, social work, population health, community benefit, or a related field.

Nice To Haves

Two-year degree in health care or a related field.
Completion of a formal technician training program.
Customer service experience with pharmacy benefit billing, financial assistance processing, or medication access.

Responsibilities

Ensure patients are offered and understand the option to participate in the Meds to Go program.
Work with prescribers, nursing, social work, pharmacy, and other health care professionals to address barriers to medication access during discharge.
Help resolve insurance, prior authorization, access, and patient-payment issues so patients can obtain and follow their prescription regimens at home.
Attend daily department huddles as possible.
When appropriate, communicate discharge medication lists to patients’ primary or home pharmacies to support community relations and transitions of care.
Track, report, and monitor key metrics as indicated.