Lead CNA

Wesley Enhanced Living•Philadelphia, PA

18d•Onsite

About The Position

The Lead Certified Nursing Assistant (Lead CNA) provides quality resident care while maintaining an assigned restorative caseload and supporting restorative nursing programs. The role promotes resident independence and functional abilities while coordinating workflows, supporting peers, strengthening communication and accountability, and helping stabilize staffing. The Lead CNA provides hands-on care in accordance with individual care plans, organizational standards, and resident rights. As the designated CNA leader on the assigned shift, this person serves as a primary resource for CNA staff, supports workflow and assignment coordination, and acts as a liaison between CNAs and nursing leadership. The role also includes coaching staff on restorative practices and documentation, monitoring program compliance, and communicating operational or performance concerns to nursing leadership.

Requirements

At least three years of long-term care, skilled nursing, or related senior care experience.
Demonstrated history of strong attendance, reliability, and job performance.
Ability to lead by example and positively influence peers.
Strong communication, organizational, interpersonal, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced healthcare environment.
High school diploma or equivalent.
Current and active Pennsylvania CNA certificate.

Nice To Haves

Previous experience as a mentor, preceptor, trainer, scheduler, or informal team leader.

Responsibilities

Provide quality resident care in accordance with individualized care plans, organizational standards, and resident rights.
Maintain an assigned restorative caseload and support the coordination and implementation of restorative nursing programs.
Guide and coach CNAs on restorative care practices, program expectations, and accurate Point of Care (POC) documentation; monitor compliance and communicate concerns to nursing leadership.
Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, feeding, mobility, transfers, and other personal care needs.
Serve as the designated CNA leader and primary resource for CNA staff on the assigned shift.
Assist nursing leadership with assignments, workflow coordination, workload balancing, and staffing adjustments.
Monitor shift operations, address workflow challenges, and provide hands-on support when needed.
Identify operational concerns and communicate issues and recommendations to nursing leadership.
Provide ongoing coaching, guidance, and support to CNAs on the assigned shift.
Model and reinforce professionalism, teamwork, attendance expectations, organizational policies, and resident care standards.
Recognize positive performance and communicate attendance, behavioral, workflow, or performance concerns to nursing leadership as appropriate.
Serve as a liaison between CNA staff and nursing leadership to support effective communication and collaboration.