Lead Central Services

PUMA•Boston, MA

22h•$99,200 - $134,675•Onsite

About The Position

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. YOUR MISSION Oversee daily building operations to ensure all office spaces are clean, safe, fully functional, and able to support business needs for employees and visitors Ensure daily facilities inspections are conducted and documented, confirming all safety, security, and emergency preparedness procedures are implemented properly. Oversee the Facilities ticketing system and execute and/or assign daily tickets to staff as needed Oversee repair services, equipment installation and delivery of facilities services In partnership with building management/security teams, maintain Security Standards and Health and Safety Guidelines for your assigned locations Actively update the Senior Director of Human Resources on compliance related issues for all worker safety regulations including OSHA, and other relevant laws and regulations Manage facilities-related vendors and contractors, including scheduling work, overseeing performance, and verifying that completed services meet quality standards and compliance requirements. Supervise and evaluate cleaning contract services and ensure daily cleaning needs are being met, while making necessary recommendations for improvements Main contact with Landlord on all building needs, maintenance, and upgrades. Act as primary contact for landlords across assigned office locations for maintenance, health & safety, security, events, etc. Provide consultation and solutions on space planning with department and senior leaders; lead and project manage office renovations, installations, redesigns and moves Oversee construction and renovation projects, including space planning and allocation, to improve efficiency and meet organizational goals. Oversee daily operations of all employee and guest F&B options (vending, coffee service, fresh-fruit program, and Fitting Studio refreshments), continuously assessing usage, quality, and cost-effectiveness to ensure the approach remains aligned with organizational expectations. Set up all company events and functions including quarterly Town Halls, customer on-site events, regional sales meetings, corporate holiday functions, and any other on-site events. Supervises the financial and physical resources of the facility management including processing all facilities related invoices Monitor energy usage and manage/implement sustainability programs (e.g., recycling, water conservation) to reduce environmental impact and costs. Oversee daily responsibilities of facilities staff

Requirements

Bachelor’s Degree or comparable work experience
5-7+ years of Facility Management experience
OSHA Outreach Training Completion
Expertise in construction project management, vendor selection and negotiations
Proficient with maintenance contracts and terms & conditions
Create and maintain policies, procedures, and training programs for all locations
Ability to lead and manage the work of others
Exceptional verbal and written communication skills
Excellent project management skills
Strong customer service skills
Technical engineering skills – knowledge of HVAC, plumbing and electrical systems preferred
Sound decision making
Problem solving

Responsibilities

Oversee daily building operations to ensure all office spaces are clean, safe, fully functional, and able to support business needs for employees and visitors
Ensure daily facilities inspections are conducted and documented, confirming all safety, security, and emergency preparedness procedures are implemented properly.
Oversee the Facilities ticketing system and execute and/or assign daily tickets to staff as needed
Oversee repair services, equipment installation and delivery of facilities services
In partnership with building management/security teams, maintain Security Standards and Health and Safety Guidelines for your assigned locations
Actively update the Senior Director of Human Resources on compliance related issues for all worker safety regulations including OSHA, and other relevant laws and regulations
Manage facilities-related vendors and contractors, including scheduling work, overseeing performance, and verifying that completed services meet quality standards and compliance requirements.
Supervise and evaluate cleaning contract services and ensure daily cleaning needs are being met, while making necessary recommendations for improvements
Act as primary contact for landlords across assigned office locations for maintenance, health & safety, security, events, etc.
Provide consultation and solutions on space planning with department and senior leaders; lead and project manage office renovations, installations, redesigns and moves
Oversee construction and renovation projects, including space planning and allocation, to improve efficiency and meet organizational goals.
Oversee daily operations of all employee and guest F&B options (vending, coffee service, fresh-fruit program, and Fitting Studio refreshments), continuously assessing usage, quality, and cost-effectiveness to ensure the approach remains aligned with organizational expectations.
Set up all company events and functions including quarterly Town Halls, customer on-site events, regional sales meetings, corporate holiday functions, and any other on-site events.
Supervises the financial and physical resources of the facility management including processing all facilities related invoices
Monitor energy usage and manage/implement sustainability programs (e.g., recycling, water conservation) to reduce environmental impact and costs.
Oversee daily responsibilities of facilities staff