Lead Casino Supervisor

Boyd Gaming • Saint Charles, MO

3d • $54,000 - $94,000 • Onsite

About The Position

Boyd Gaming Corporation is a leading casino entertainment company in the United States. This role involves coordinating and implementing pit procedures, maintaining communication with subordinates regarding new policies, and upholding professionalism with both staff and guests. The Lead Casino Supervisor may also act as a Casino Operations Shift Manager designee, potentially handling taxable jackpots in slots.

Requirements

• Adhere to guest service requirements.
• This position has oversight of both the Slots and Table Games department.
• Maintain a positive attitude at all times, supporting the policies of Senior Management of the casino as well as Senior Management of Ameristar Casino Resort – St. Charles.
• This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty.
• Must maintain the strictest confidence pertaining to any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos.

Responsibilities

• Coordinate and implement pit procedures.
• Maintain two-way communication with subordinates to ensure awareness of new policies or procedures.
• Maintain a high degree of professionalism when dealing with subordinates and guests.
• Act as a Casino Operations Shift Manager designee at times, potentially responsible for taxable jackpots in slots.
• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
• Address team member questions and concerns; conduct internal investigations as needed.
• Assist the Talent Team with interviews and make recommendations on those to hire.
• Train and develop dealers to ensure the highest level of performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed