Lead Cashier (Part-Time Seasonal) @ American Museum of Natural History

Event Network•New York, NY

About The Position

The Lead Cashier provides timely guest service and ensures guest needs are met, demonstrating service skills aligned with e|n Cares. The role requires mastery of the register system and authorization to handle special transactions, including returns and price overrides. The Lead Cashier opens and closes designated registers and completes additional tasks as assigned by the Store Director. The position supports leadership, team, business, financial, operational, and guest-service results. It includes maintaining accurate register and cash-handling practices; assisting with sales goals and store operations; supporting training, visual presentation, and loss-prevention requirements; and maintaining a clean, organized, and safe shopping environment. The role also requires knowledge of the venue’s building and programs, adherence to dress-code guidelines, and participation in regional philanthropic activities.

Requirements

Demonstrated mastery of the register system.
Ability to handle special register transactions, including returns and price overrides.
Ability to accurately handle cash and account for register tills.
Ability to perform the physical demands of the role, including frequently standing, walking, and using hands to finger, handle, or feel; occasionally reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 10 pounds.

Responsibilities

Hold self accountable to e|n performance and behavior standards.
Resolve guest service issues in partnership with the Store Director.
Handle cash-wrap functions and assist Service Representatives with returns, price overrides, and special transactions.
Build relationships with team members to support business results and initiatives.
Pursue self-development and model e|n core values to create a learning environment.
Comply with company personnel policies.
Assist the team in achieving store sales, per-cap, and purchase-with-purchase goals.
Meet personal purchase-with-purchase sales goals and other statistical sales expectations assigned by store leadership.
Accurately account for register tills and complete cash handling and register transactions accurately.
Look for ways to maximize store sales and work the assigned schedule.
Complete product, operations, and merchandise-presentation training.
Maintain visual presentations and follow directives from the Store Director and SSC initiatives.
Participate in e|n initiatives and support sustainability.
Respond to communications in a timely manner.
Perform daily tasks such as cleaning, store recovery, and merchandise placement.
Follow all Loss Prevention procedures and requirements.
Consistently demonstrate e|n Cares and maintain knowledge of the venue’s building and programs.
Maintain a clean, organized, and safe shopping environment for guests.
Follow e|n and Partner dress-code guidelines.
Participate in regional philanthropic activities.
Open and close specific registers.
Complete additional tasks as assigned by the Store Director.