About The Position

The Lead Cashier provides timely, optimal guest service and demonstrates service skills aligned with e|n Cares. The position requires mastery of the register system and authorization to handle returns, price overrides, and other special transactions. The Lead Cashier opens and closes specific registers and completes additional tasks as assigned by the Store Director. The role supports team leadership, sales and financial results, store operations, merchandise presentation, loss prevention, and guest and partner relationships. The Lead Cashier works the assigned schedule and helps maintain a clean, organized, and safe shopping environment.

Requirements

  • Mastery of the register system.
  • Ability to handle returns, price overrides, and other special transactions.
  • Ability to open and close specific registers.
  • Ability to meet the physical demands of the role, including frequently standing, walking, and using hands to finger, handle, or feel; occasionally reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.
  • Frequently lift and/or move up to 10 pounds.

Responsibilities

  • Hold oneself accountable to e|n standards of performance and behavior.
  • Resolve guest service issues in partnership with the Store Director.
  • Handle cash wrap functions and assist Service Representatives with returns, price overrides, and special transactions.
  • Build strong relationships with team members and support execution of business results.
  • Pursue opportunities for self-development and model e|n core values to create a learning environment.
  • Foster Partner team member relationships and comply with company personnel policies.
  • Help the team achieve store sales, per-capita, and purchase-with-purchase goals.
  • Achieve assigned personal purchase-with-purchase and other statistical sales goals.
  • Accurately account for register tills and handle cash and register transactions.
  • Look for ways to maximize store sales and work the assigned schedule.
  • Complete product, operations, and merchandise presentation training.
  • Maintain visual presentations and follow directives from the Store Director and SSC initiatives.
  • Participate in e|n initiatives and support sustainability.
  • Respond to communications in a timely manner.
  • Perform daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow Loss Prevention procedures and requirements.
  • Consistently demonstrate e|n Cares and maintain full knowledge of the venue’s building and programs.
  • Help ensure a clean, organized, and safe environment for guests.
  • Follow e|n and Partner dress code guidelines and participate in regional philanthropic activities.
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