Lead Cashier

Wilcox + Flegel•Rainier, OR

1d•Onsite

About The Position

Wilcox + Flegel is looking to add a friendly and enthusiastic Cashier to our team. If you are looking for a place where you can make a positive impact on the day-to-day lives of our customers and our community, this is the opportunity you have been waiting for! Our Cashiers come to us for our pay, benefits, and the stability that we offer, they stay for so much more! This position works in close partnership with store management and team members to promote safety, communication, development and excellence in customer service by providing day-to-day leadership in the manager’s absence and/or as directed by manager. Also works with manager and team in reviewing processes, seeking input, and working to improve our processes. This position is responsible for consistently role modeling our Core Values.

Requirements

Excellent interpersonal communication skills
Strong verbal and written communication skills
Strong customer service and problem-solving skills
Business acumen
Able to assess competing demands and determine appropriate direction
Proven ability to learn quickly and adapt to changing environment; agile, flexible and resilient
Leadership
Accountability – in self and instills same in others
Strong organizational skills and demonstrated attention to detail
Ability to interact effectively with others across all organizational levels
Ability to produce quality work as an individual or member of a team
Good judgement
Results Oriented and strong sense of personal accountability
Self-motivated, strong initiative
Effective coaching, mentoring and development skills
High school diploma or equivalent required plus 6 months successful performance as a c-store team member.
Current Food Handlers Card.
Comfortable with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Nice To Haves

3+ years successful performance as a store clerk, or equivalent combination of education and experience.
Previous retail operations experience strongly preferred.
Previous experience with compiling data and producing accurate, informative reports for management and executive leadership.

Responsibilities

Performs many of the duties of the Store Team, plus acts as day to day lead for the Store team at their location and as directed by your Store Management.
Site Safety Point Person to help assure safe practices by team and follow-up on any safety concerns in partnership with manager and/or in manager’s absence.
Helps conduct shift meetings and safety meetings.
Maintains records of meetings, topic(s) covered and all attendees.
Leads day to day problem solving with team, as directed by manager such as customer service question or concern resolution.
Provides day to day coaching and development guidance to team in the spirit of being better together.
Lead trainer for store team.
May participate in development or revision of team training as needed.
Ensures consistent training following established training protocols and requirements.
Provides input to store management and other Leads about issues, opportunities, challenges and wins.
Master user of the Tablet.
Facilitates and coaches effective adaptation and use of various software, including Paycom, Test Team Trainer, etc.
Compiles reports and provides input as requested or assigned.