Lead Cashier - Plum Market

Plum Market • Aventura, Florida, Aventura, FL, US, FL

1d • $15 - $22 • Onsite

About The Position

A Lead Cashier manages front-end operations during assigned shifts, ensuring efficient Customer flow and excellent service at all checkout lanes. The role supervises cashiers, assistants, and baggers, delegating tasks to maintain productivity and service standards. The Lead Cashier focuses on shift-level execution, making sure lanes are properly staffed, wait times are minimized, and Customer needs are met. The position works closely with the Front End Manager and Assistant Manager, reporting shift performance and issues that require follow-up.

Requirements

• Prior retail, grocery, or hospitality experience.
• Knowledge of cashiering, cash handling, and Customer Service best practices.
• Strong organizational and multitasking skills.
• Ability to motivate and direct Team Members during a busy shift.
• Flexibility to work evenings, weekends, and holidays.
• Ability to stand and walk for up to 4 hours without a break.
• Ability to bend and stoop to grasp objects, lift up to 50 lbs. unassisted, and push or pull carts weighing up to 100 lbs. unassisted.
• Customer-focused, approachable, and able to thrive in a fast-paced environment.
• Confidence leading a team through direct, shift-based supervision.
• Detail-oriented, quick to make decisions that improve service flow, and a clear communicator.
• Reliable, solutions-focused, and motivated to support the team and Guests.

Nice To Haves

• Leadership experience.

Responsibilities

• Manage all front-end operations during assigned shifts.
• Delegate tasks to cashiers, assistants, and baggers to ensure productivity and service goals are met.
• Monitor checkout lanes to ensure proper staffing and minimal wait times.
• Assist with complex or escalated transactions and Customer concerns.
• Ensure all cash handling and register procedures are followed accurately.
• Maintain a clean, organized, and Customer-ready front-end environment.
• Communicate shift performance, staffing notes, and operational updates to the Front End Manager or Assistant Manager.
• Support training by modeling best practices and reinforcing service standards.
• Uphold Plum Market’s policies, procedures, and safety standards.

Benefits

• Flexible scheduling with full-time and part-time positions and a variety of retail shifts.
• Training programs.
• Time-and-a-half holiday pay for working on New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
• Career growth and promotional opportunities.
• Medical, dental, and vision coverage for the employee and family.
• 401(k) with company match, available after six months.
• 20% off grocery purchases and 50% off Team Member meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed