Lead Cashier - PFS

HHC•Indianapolis, IN

2d•Onsite

About The Position

The Lead Cashier - PFS ensures proper accountability of daily receipts and cash for accurate balancing and reconciliation by making deposits, recording of all financial transactions received at the Myers Cashier office, and end-of-day vault balancing. Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

Requirements

High School Diploma or GED, with post-secondary education courses or certification in Business, Computers, or Office Management
Minimum of one year of experience in business office, office management or health information management required
Minimum of 2 years' experience in a banking preferred
Minimum of 1 year experience in the area of team leading or supervising
Must be proficient in 10 key and capable of typing a minimum of 40 wpm
Positive demeanor, excellent customer service skills, and good verbal/written communication skills with the ability to use age appropriate communications
Professional appearance and approach
Detail oriented with strong mathematical and analytical skills for problem solving
Ability to learn and use with proficiency any additional operating systems as needed for completion of job duties
Skills in: multi-tasking between multiple systems data management various patient accounting systems Microsoft Office products (Word and Excel required)

Nice To Haves

Associate's Degree preferred

Responsibilities

Ensures accountability of funds at all times by balancing the 'Vault Balance Sheet' with the previous day's transactions and performing various audits and checks of cashier's deposit and funds
Balances personal drawer daily at end of shift, balances contents of vault/safe and change drawers daily as dual control audit, participates in monthly unscheduled audit of Cashier's Office as directed by Supervisor, Manager, or Director
Ensures proper accountability of daily receipts and cash for accurate balancing and reconciliation by making deposits, recording of all financial transactions received at the Cashier's office, and end-of-day vault balancing
Ensures the security of funds kept in the Cashier's Office by keeping monies and financial records recorded, locked, and secure from unauthorized access, including verifying office has been secured after hours.
Supports and assists cashiers in daily operations by ensuring that all transactions between the individual cashier and the team lead cashier are balanced
Develops a competent and efficient cashier by supervising and training on the proper procedures for handling cash transactions, and on the Cashier's Office general operating policies and procedures
Promotes a positive image of the Cashier's Office when handling customer/client problems by treating each individual with respect and resolving their concerns/complaints in a timely professional manner; maintains a professional work environment
Maintains professional competency through self-directed reading, developing contacts with colleagues, attending development courses, and attending training courses required by Patient Financial Services
Processes, receives, and prepares deposits going to multiple bank locations daily
Develops productivity and quality measurements for the Cashier's Office
Performs a variety of clerical, financial, and patient accounting services necessary to maintain efficient flow of operations in the clinic/hospital/office setting
Processes and properly receipts payments from patients and guarantors, as well as non-patient items such as miscellaneous revenue, grant funds, petty cash reimbursements/replenishments and general fund payments
Ensures accurate and timely processing of deposits en route to bank
Prepares and maintains log of outgoing deposits, ensuring deposit log is signed out by the armored courier prior to their removal from the Cashier's office
Orders Currency and Coin shipments for hospital, ensuring availability of change on hand for internal customers and timely and accurate depositing of offsetting credits to orders received; notifies supervisor immediately when encountering variances
Collects reporting data, audit, and assists in balancing of Pharmacy deposit items as reported by armored courier service (i.e. SafePoint)
Maintains proper security of cash, negotiable items, and PHI
Utilizes reports to gather and compile information for the preparation of daily, weekly, or monthly reporting of financial data
Assists customers with all requests, directing them to appropriate locations within the hospital
Researches account information within the various patient accounting systems
Responsible for the development, maintenance, and updating of spreadsheets
Contributes to the overall success of the Cashier's Office by performing all other essential duties and responsibilities as assigned