AAC Lead Car Ops Dev Inst

Aloha Air Cargo • Honolulu, HI

14d • $27 - $31 • Hybrid

About The Position

The Lead Cargo Operations & Development Instructor is responsible for the development, administration, and facilitation of training programs and materials for Cargo Operations employees across all stations. This role ensures that training records, employee qualifications, and regulatory requirements are maintained in compliance with company policies and applicable regulations. The incumbent will oversee employee development through various methods including classroom instruction, on-the-job training (OJT), recurrent training, computer-based training (CBT) administration, recordkeeping, and continuous improvement of training programs and materials. Additionally, this position will lead and assist in the development of other corporate and company training initiatives as needed.

Requirements

• Significant experience in the areas of air cargo security, safety, and ground operations required.
• Must be able to develop and maintain training materials in a professional and user-friendly manner.
• Ability to train all levels of employees.
• Possess strong ability to multitask in a fast-paced environment and excellent interpersonal communication skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to travel within the State of Hawaii.
• High School diploma or equivalent.
• Must have excellent communication and interpersonal skills.
• Must be able to pass a pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment.

Nice To Haves

• Advanced knowledge of Microsoft Office applications (e-mail, word, excel, etc.) desired.
• Bachelor’s degree or minimum (2) years experience in training desirable.

Responsibilities

• Leads the development, maintenance, and delivery of Cargo Operations initial, recurrent, and remedial training programs to facilitate employee development and operational excellence.
• Develop and maintain Cargo Operations Manuals, Standard Operating Procedures (SOPs), training presentations, job aids, and instructional materials.
• Create, update, and maintain training slides, spreadsheets, reports, and supporting documentation to ensure training materials remain current and accurate.
• Promote understanding of established policies, procedures, safety requirements, and operational standards throughout the cargo department.
• Determine training needs and select the most effective instructional methods to ensure training is delivered consistently and effectively throughout the network.
• Develop and facilitate classroom, virtual, computer-based, and on-the-job training (OJT) programs for employees, supervisors, and trainers.
• Evaluate and improve training methods, delivery techniques, and training materials to maximize learning effectiveness and operational performance.
• Analyze training needs and develop new training programs or modify and improve existing programs to support operational, regulatory, and business requirements.
• Administer and maintain employee training records, certifications, and training documentation in accordance with company policies and regulatory requirements.
• Upload, track, monitor, and report completion of computer-based training (CBTs), recurrent training, and required qualifications.
• Conduct periodic audits of training records and employee qualifications to ensure compliance and accuracy.
• Ensure employee training records are current, complete, and audit-ready at all times.
• Assist with internal audits, external audits, regulatory inspections, and corrective action initiatives related to training and employee qualifications.
• Participate in Train-the-Trainer programs and provide guidance and support to station trainers.
• Provide training support to personnel, including classroom instruction, OJT training, coaching, and employee development activities.
• Assist other departments with training development, training documentation, employee development initiatives, and procedural updates.
• Support continuous improvement initiatives by identifying training gaps, recommending solutions, and implementing program enhancements.
• Other miscellaneous duties as assigned.

Benefits

• Comprehensive insurance programs including medical, dental, and vision
• Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days, and federal holidays
• Reimbursement benefits for fitness, transportation, and tuition up to $5,250 annually
• Other employee benefits and appreciation events throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED