Dev Ops Supervisor

One Gas•Tulsa, OK

2d•Onsite

About The Position

Provide leadership and day-to-day direction to a DevOps team responsible for automation, deployment, operational support, and the continuous improvement of technology services. Provide technical leadership and architectural oversight for cloud platforms, guiding the design, implementation, operation, and continuous improvement of AWS-based solutions and services. Lead the planning, coordination, and execution of DevOps initiatives and technology projects, ensuring work is delivered on time, aligned with business priorities, and supported through implementation. Promote and mature agile delivery practices, helping the team execute work with consistency, accountability, and a focus on delivering business value. Partner across development, infrastructure, and leadership teams to strengthen coordination, improve delivery outcomes, and support operational stability. Guide the team in evaluating, organizing, and prioritizing incoming work requests, operational support needs, enhancements, and strategic initiatives. Maintain visibility into the team’s work pipeline, helping ensure priorities are clearly defined, work is sequenced appropriately, and deliverables continue moving forward. Facilitate collaboration with business partners, technical teams, and leadership to clarify requirements, remove blockers, and support successful delivery of team commitments. Establish work management practices that promote transparency of priorities, iterative delivery, and effective execution across the DevOps team. Foster the growth and development of team members through technical mentorship, coaching, knowledge sharing, and continuous feedback. Supervise and direct employees in the planning and delivery of one or more technologies which are integral to the delivery of IT services. Supervise and direct employees performing IT related activities. Oversee team defining tactical activities and processes to address issues with infrastructure. Provide input into long-term strategies as defined by IT Leadership. Work directly with vendor representatives to ensure proper support and response for areas of responsibility. Collaborate with other leadership to ensure the technologies are deployed and available to meet requirements for projects or overall strategic direction. Provide detailed status of support activities or problem management to impacted parties. Ensure technical resources are knowledgeable about expected service levels for services relying on technology supported by their areas. Assist with definition and implementation of service level metrics. Assist with defining or updating of new IT policies and procedures. Provide detailed information about resources or technology maintenance contracts in support of financial forecasting. Regular and reliable attendance is required in performance of job. Employee may be required to perform additional duties as assigned.

Requirements

2+ years of experience leading a DevOps, Platform Engineering, Cloud Engineering, or similar technical team in a medium-to-large enterprise environment.
5+ years of hands-on experience designing, implementing, and supporting AWS cloud environments, including responsibility for cloud architecture, identity and access management (IAM), networking, security, and Infrastructure as Code.
History of successfully designing, implementing, or supporting AWS networking and connectivity solutions, including VPCs, Transit Gateway, and Direct Connect, and integrating cloud platforms with enterprise networks and on-premises infrastructure.
Demonstrated hands-on experience administering and supporting AWS services such as EC2, S3, Route 53, IAM, AWS Organizations, EKS, Lambda, RDS, ALB, NLB, and Terraform in production environments.
Experience implementing and supporting CI/CD pipelines, automated deployment processes, Infrastructure as Code, and cloud automation solutions in an enterprise environment.
Experience managing small to medium hardware or software implementation projects.
Able to use office tools and equipment required.
Communicate and exchange information or instructions; conduct oral presentations and meetings.
Visual ability to perform job responsibilities

Nice To Haves

Bachelor's Degree MIS, Computer Science, Mathematics, Business Administration or other related field or an equivalent combination of formal education and/or work experience in addition to the following job-related experience
Applicable Driver's License

Responsibilities

Provide leadership and day-to-day direction to a DevOps team responsible for automation, deployment, operational support, and the continuous improvement of technology services.
Provide technical leadership and architectural oversight for cloud platforms, guiding the design, implementation, operation, and continuous improvement of AWS-based solutions and services.
Lead the planning, coordination, and execution of DevOps initiatives and technology projects, ensuring work is delivered on time, aligned with business priorities, and supported through implementation.
Promote and mature agile delivery practices, helping the team execute work with consistency, accountability, and a focus on delivering business value.
Partner across development, infrastructure, and leadership teams to strengthen coordination, improve delivery outcomes, and support operational stability.
Guide the team in evaluating, organizing, and prioritizing incoming work requests, operational support needs, enhancements, and strategic initiatives.
Maintain visibility into the team’s work pipeline, helping ensure priorities are clearly defined, work is sequenced appropriately, and deliverables continue moving forward.
Facilitate collaboration with business partners, technical teams, and leadership to clarify requirements, remove blockers, and support successful delivery of team commitments.
Establish work management practices that promote transparency of priorities, iterative delivery, and effective execution across the DevOps team.
Foster the growth and development of team members through technical mentorship, coaching, knowledge sharing, and continuous feedback.
Supervise and direct employees in the planning and delivery of one or more technologies which are integral to the delivery of IT services.
Supervise and direct employees performing IT related activities.
Oversee team defining tactical activities and processes to address issues with infrastructure.
Provide input into long-term strategies as defined by IT Leadership.
Work directly with vendor representatives to ensure proper support and response for areas of responsibility.
Collaborate with other leadership to ensure the technologies are deployed and available to meet requirements for projects or overall strategic direction.
Provide detailed status of support activities or problem management to impacted parties.
Ensure technical resources are knowledgeable about expected service levels for services relying on technology supported by their areas.
Assist with definition and implementation of service level metrics.
Assist with defining or updating of new IT policies and procedures.
Provide detailed information about resources or technology maintenance contracts in support of financial forecasting.
Regular and reliable attendance is required in performance of job.
Employee may be required to perform additional duties as assigned.
Communicate Effectively
Decision Quality
Develops Talent
Directs Work
Instills Trust
Identify, prioritize and negotiate application support and project requirements with process owners and key business segment leadership.
Manage integrated solutions that support multiple business functions including understanding of business processes inside the functions and related technology that supports those processes.
Demonstrated ability guiding the business towards strategic IT solutions, ensuring business leadership has a clear understanding of the cost/benefit of the solution.
Manage all aspects of the system development lifecycle, including requirements gathering, RFP development, software evaluations, project methodologies, testing and deployment.
Experience with the application of math, algebra, and statistical methods.
Experience in use and function of office equipment including computers and applicable software.
Experience and training relative to the following areas: Interpersonal communication skills Hardware (end user computing, network, voice, server) management Customer service Tracking and escalation of issues/problems Project management
Experience with infrastructure technologies and experience communicating impacts resulting from development activities.
Experience interacting, advising and communicating effectively with subordinates, peers and all levels of management.
Experience developing information, conducting meetings and making presentations.
Read and write fluently in English.