Lead Caregiver (Thursday-Monday)

Home Helpers DuPage•Downers Grove, IL

About The Position

At Home Helpers of DuPage and Will, we do more than help clients stay safely at home—we empower our caregivers to thrive. Join a mission‑driven company that rewards leadership, invests in training, and values work‑life balance. If you’re a seasoned caregiver ready to mentor others and elevate care quality, this is your next step. Benefits & Perks Competitive pay with overtime pay starting at $19 an hour Quality hours every week—guaranteed 40 hours Monday-Friday based on schedule. Flexible shifts & paid time off Paid certifications and a fast‑track promotion path to Care Leadership Supportive leadership open‑door culture, and team recognition events What You’ll Do Lead by example: launch new cases, introduce permanent caregivers to families, and model best‑practice care techniques. Provide hands‑on care: assist clients with personal hygiene, mobility, light exercise, meals, housekeeping, errands, and medication reminders. Ensure quality & safety: complete home‑safety assessments, conduct routine quality‑assurance visits, and document plan‑of‑care updates for the Care Manager. Train & onboard caregivers: deliver one‑on‑one coaching, skills refreshers, and ongoing competency checks. Serve on the on‑call rotation: triage caregiver call‑outs, fill urgent shifts, and resolve client concerns after hours. Caregiver Lead will be on call Thursday through Monday from 8:00 AM to 8:00 PM. You should be ready to step in to provide hands-on care, guidance, and support for both clients and team members. Problem‑solve in real time: address changes in client condition, escalate issues, and keep families informed.

Requirements

2+ years of professional caregiving, HHA, CNA, or home‑health experience (lead/supervisory duties a plus)
Proven ability to coach peers and communicate effectively with clients, families, and clinical staff
Reliable transportation and a valid driver’s license.
Must have full knowledge of all types of care (bed-bound and dementia care)
Tech‑savvy enough to document care notes in a mobile app or EMR
Compassionate, ethical, and calm under pressure—professional in every scenario

Nice To Haves

lead/supervisory duties a plus

Responsibilities

Lead by example: launch new cases, introduce permanent caregivers to families, and model best‑practice care techniques.
Provide hands‑on care: assist clients with personal hygiene, mobility, light exercise, meals, housekeeping, errands, and medication reminders.
Ensure quality & safety: complete home‑safety assessments, conduct routine quality‑assurance visits, and document plan‑of‑care updates for the Care Manager.
Train & onboard caregivers: deliver one‑on‑one coaching, skills refreshers, and ongoing competency checks.
Serve on the on‑call rotation: triage caregiver call‑outs, fill urgent shifts, and resolve client concerns after hours. Caregiver Lead will be on call Thursday through Monday from 8:00 AM to 8:00 PM. You should be ready to step in to provide hands-on care, guidance, and support for both clients and team members.
Problem‑solve in real time: address changes in client condition, escalate issues, and keep families informed.